Senior Manager, Customer Program Management– Datacenter Engineering and Operations

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It is a unique legacy of innovation fueled by great technology and amazing people. Today, the company is tapping into the unlimited potential of AI to define the next era of computing, where our GPU acts as the brains of computers, robots, and self‑driving cars that can understand the world.

We need innovative and hard‑working people to help us reach our goals. We are looking for a Senior Customer Program Manager to join NVIDIA’s Datacenter Engineering & Operations Team. In this critical role, you will be the cross‑section between execution and strategy, driving impactful programs and delivering measurable results across many functions of the organization.

• Provide horizontal leadership across R&D, Project Management, and Operations teams to deliver complex programs, resolve high‑priority customer concerns, and ensure global alignment on objectives.
• Build strong relationships with internal R&D customers to understand operational and capacity needs and translate them into clear, actionable deployment and execution plans.
• Develop and present executive‑level updates, dashboards, and Quarterly Business Reviews (QBRs) to communicate program health, risks, and outcomes.
• Facilitate customer discussions to align priorities and ensure initiatives support long‑term business objectives.
• Build and manage resource models to forecast demand, prevent bottlenecks, and support large‑scale infrastructure deployments.
• Intake, prioritize, and drive closure of customer‑reported concerns, ensuring accountability and timely resolution across teams.

• Bachelor’s in Computer Science, Engineering, or a related field, or equivalent experience.
• 10+ overall years of program/project management experience in the high‑tech industry, preferably in datacenter infrastructure.
• 4+ years leading or managing a team in the high‑tech industry.
• History of influencing decisions and coordinating teams in a cross‑functional, multinational environment.
• Excellent communication, interpersonal skills, and the ability to prioritize issues and drive cross‑functional alignment.
• Program Management certification or training is a plus.

• Strong leadership in matrixed collaboration, conflict resolution, and consensus‑building supporting both internal and external customers.
• Background thriving in dynamic, high‑growth environments, with proven adaptability to obscurity, rapid change, and matrixed team structures.

Base salary range: $240,000 – $379,500 USD. Eligible for equity and benefits.

NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering an inclusive work environment and is proud to be an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.