Operations Manager
Listed on 2026-07-30
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Management
Retail & Store Manager, Operations Management -
Retail
Retail & Store Manager, Operations Management
Position Summary
The Operations Manager is a member of the Store Management team and fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager maintains an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
EssentialFunctions
- Lead others and work effectively with store crews
- Supervise, assign, and direct activities of the store's crew
- Effectively communicate information to store crew and supervisors in an open and timely manner
- Support Store Manager with action plans for operational and service improvement
- Assist customers with their questions, problems and complaints
- Promote CVS customer service culture (greet, offer help, and thank)
- Deductive reasoning ability, advanced analytical skills, and computer skills.
- Advanced communication skills, leadership, supervision, and influencing skill.
- Ability to work a full-time flexible schedule, including some early morning, overnight, and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
- Experience as a retail manager or supervisor.
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours32
Time TypeFull time
Pay RangeThe typical pay range for this role is: $19.00 - $29.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
BenefitsWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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