Ground Ramp Lead

Position Overview

The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on the ground. This role involves supervising a team of ramp agents, coordinating tasks, and ensuring compliance with safety and operational standards.

• Lead and supervise ramp agents in the safe loading, unloading, and movement of aircraft.
• Ensure timely and efficient turnaround of aircraft, including baggage and cargo handling.
• Coordinate the use of ground support equipment and resources, ensuring proper handling and maintenance.
• Perform safety checks on equipment and ensure team compliance with aviation regulations.
• Communicate with flight crews, ground teams, and other departments to coordinate operations.
• Troubleshoot and resolve issues on the ramp to minimize delays.
• Train and mentor ramp agents, ensuring adherence to safety standards and operational procedures.

• Take reasonable care for the health, wellbeing, safety, and security of themselves and of others while at work.
• Cooperate with managers or supervisors to comply with any legal requirements imposed by the company.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to the appropriate manager or supervisor.
• Follow all company and carrier Safety and Security procedures and attend required training courses.
• Understand AGI Health & Safety and Security policies fully.

Education: High school diploma or equivalent; additional certifications in ground handling preferred.

Authorization: If the work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.

Experience: 2+ years in ground handling, with at least 1 year in a leadership or supervisory role.

Skills: Strong leadership, communication, and problem‑solving skills; ability to manage teams in fast‑paced environments.

Knowledge: Familiarity with ramp operations, safety protocols, and ground support equipment.

• Paid vacation
• Medical, dental, and vision coverage for full‑time qualified employees; medical coverage for part‑time employees
• Free uniforms and on‑the‑job training for all employees
• Company‑matched 401(k) program
• Company‑paid employee assistance program
• Voluntary life insurance
• Travel discounts on car rentals, hotels, and cruises

Hourly rate: $24.00 – $24.50

Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or veteran status.