Regional Manager - West Coast

About Photogenic and Cherry Hill Programs

Since 2001, the core of Photogenic has been creating unique souvenir photography solutions. As the Souvenir Division of Cherry Hill Programs, the Photogenic team brings the magic to every experience by capturing moments that last a lifetime. In partnership with retail locations, tourist attractions and destinations across North America, our company contributes millions of holiday and souvenir experiences for children and families, year after year.

As Regional Manager (RM), you will create the magic by overseeing multiple locations across our West Coast region for our Souvenir division; managing their operations, business strategies, and overall performance. This role includes responsibility for venue relations, employee relations, staffing and scheduling, as well as learning and development. If you're ready to lead dynamic teams with a collaborative, hands on approach to drive results and make an impact, then this is the role for you!

• Lead and motivate a team of District Managers and Operations Managers to reach sales targets, deliver exceptional customer service and create a positive, collaborative environment for our teams
• Develop district strategies and implementation plans to support regional and company initiatives to drive business results and achieve operation excellence
• Determine district-wide staffing requirements and ensure hiring/onboarding standards are being met
• Recruit and train qualified District Managers and Operations Managers for each location; assisting each with hiring, onboarding, training, and employee relations as needed
• Conduct site visits regularly, analyze sales activity and reports, and submit weekly audits to identify trends, opportunities and implement plans to drive a successful operation
• Establish and maintain positive and successful venue relations with staff at all locations
• Partner with venue management to support a seamless, efficient operation with a focus on guest service and profitability
• Oversee budgeted staff hours, scheduling, timecards and deliver accurate weekly reporting
• Participate in weekly team conference calls and provide operational and revenue updates
• Respond to all business calls or emails within a timely manner
• Ensure adherence to all company policies and procedures, as well as state/federal laws and regulations
• All other duties as assigned

• Positive attitude and strong work ethic
• Team player who can work independently and understands the importance of leadership
• Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong, independent decisions
• Flexibility and willingness to work during “peak” retail hours, such as evenings, weekends, and holidays
• Ability to travel including overnights, if required
• Available to work a minimum of 40 hours a week or as needed
• Comfortable working in an outdoor environment in natural weather conditions

• At least 18 years of age
• Minimum of 3-5 years of management experience in retail, tourism or related field
• Prior proven success managing multiple locations in the retail/service industry
• Proficiency in Microsoft Office, Excel, PowerPoint with daily access to the internet (laptop provided)
• Ability to lift and carry equipment up to 50 pounds and stand for prolonged periods of time

• A fun, fast paced, and passionate environment
• PTO (Paid Time Off)
• 401K matching (After 1 year of employment)

Our mission is simple: to bring magic to every experience by capturing moments that last a lifetime. We believe that building a diverse team, with a variety of backgrounds and experiences, is the best way to bring our mission to life.

Cherry Hill Programs strives to provide a positive work environment that values excellence in safety and quality, free from discrimination and harassment. Every employee plays a part in our Company’s success and makes this a great place to work. Our people are the heart of our organization and the foundation of our success. Driven by our core values of safety, diversity, integrity, and collaboration, we strive to promote a culture that supports and encourages creativity, fairness, and inclusion.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.