Director, Warranty

Partner with operating teams to develop aspirational targets to achieve best-in-class quality levels, and identify physicals-based roadmap actions to deliver over the Plan period
Act as a trusted advisor, translating complex technical warranty accounting concepts into clear, impactful insights for audiences with varying levels of warranty accounting knowledge
Monitor key performance indicators (KPIs) to track the progress, and apply problem-solving approach when metrics off-track to identify recovery actions to ensure delivery of warranty financials
Develop annual business plans and budgets, and monthly forecasts ensuring operational alignment and buy-in to warranty projections and forecasts, while driving operational warranty cost improvements
Manage monthly and quarterly warranty close processes, external quarterly earnings messaging, and quarterly external benchmarking analysis
Ensure adherence to warranty Rules of the Road, accounting guidelines and internal controls governing warranty reserves and expenses
Cultivate strong, collaborative relationships with senior leaders in our quality organization, FCSD, finance teams, global data and analytics, and other business units
Lead, mentor, and develop a high-performing, highly engaged team of warranty finance professionals, fostering a culture of business partnering, strong controls, continuous improvement, and agility

• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
• 10 years of progressive experience in finance, consulting, or operations, with strong analytical skills and business acumen.
• 5 years of experience leading and developing high-performing teams.
• Prior experience in Quality/Warranty (External)
• Demonstrated problem solving skills
• Familiarity with digital finance technologies, including AI, Robotic Process Automation (RPA), advanced analytics, and modern ERP systems
• Proven experience working closely with executive leadership, demonstrating exceptional executive-level stakeholder management and influencing skills.
• Superior presentation, negotiation, and communication skills, with the ability to simplify complex information and make compelling recommendations to all levels of the organization.
• Master of Business Administration (MBA) or equivalent advanced degree.
• Understanding of financial regulatory compliance standards pertaining to warranty such as SOX, IFRS, and GAAP.
• Ability to multi-task, change priorities quickly, manage competing deadlines, and thrive in an evolving environment

Demonstrates expertise in warranty financial management, including adherence to accounting guidelines and regulatory compliance standards such as SOX, IFRS, and GAAP. Proven ability to lead and develop high-performing teams while driving operational improvements and fostering collaborative relationships across business units.

• Warranty Financial Management
• Team Leadership and Development
• Regulatory Compliance (SOX, IFRS, GAAP)
• Digital Finance Technologies (AI, RPA, ERP)
• Stakeholder Management and Communication

• Warranty Accounting
• Financial Analysis
• Budget Development
• KPI Monitoring
• Problem Solving
• Forecasting
• Operational Cost Improvement
• Financial Reporting
• Analytical Skills
• Business Acumen

• Collaboration
• Negotiation
• Presentation Skills
• Communication Skills
• Agility

• Master of Business Administration (MBA)

• Warranty Management
• Quality Assurance
• Financial Regulatory Compliance
• Business Administration
• Finance

• Robotic Process Automation (RPA)
• Advanced Analytics
• Modern ERP Systems
• Digital Finance Technologies