Project Manager IV - Credit & Fraud

Project Manager IV - Credit & Fraud

Location:

Maryland Heights, Missouri (Onsite)

Role Overview

This role manages the entire project lifecycle from project definition through implementation. The Project Manager is accountable for meeting agreed-upon scope, cost, schedule, and quality measures. The position involves developing project plans, driving milestones, and establishing effective communication with the project team and key stakeholders.

Key Responsibilities

• Provide governance, guidance, and performance oversight to ensure consistent delivery standards.
• Ensure alignment of project execution with broader program objectives and business priorities.
• Establish and maintain project-level oversight across multiple initiatives operating in hybrid Agile/Waterfall methodologies.
• Identify risks, dependencies, and delivery gaps across projects and drive mitigation strategies.
• Standardize reporting, processes, and operational cadence across project teams.
• Serve as the primary liaison between client stakeholders and senior leadership.
• Facilitate cross-functional standups and program reviews with participants ranging from testers to executive stakeholders.
• Develop and deliver reporting, dashboards, and executive presentations.

Required Qualifications

• 8–10+ years of program/project management experience, with demonstrated leadership of Project Managers.
• Proven experience managing large-scale programs with multiple concurrent projects.
• Strong background in hybrid Agile/Waterfall delivery environments.
• Exceptional communication skills, with experience presenting to senior leadership (Director/VP level).
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), MS Project, Visio, and reporting and presentation development.

Preferred Qualifications

• Experience supporting telecom, customer operations, or call center environments.
• Familiarity with tools such as Amazon Kiro and AI-assisted workflow tools.
• Experience building standardized reporting frameworks across programs.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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