Store Sales Manager

Job Details

Job Location:

Universal City Walk Hollywood (CA) - Universal City, CA 91608 Position Type:
Full Time Salary Range: $65,000.00 - $80,000.00 Salary/year Job Shift: Open Availability

STORE SALES MANAGER — Luxury Retail Leadership

Reports to:

Company Leadership

Direct Reports:
Assistant Sales Manager, Sales Lead, Sales Specialist, Sales Support

BASE SALARY: $65,000 to $80,000 annually. Final compensation will be determined based on relevant experience, qualifications, and the responsibilities assigned to the position.

SCHEDULE:

45 hrs/wk based on business needs

Location:

On-Site Universal Studios City Walk, Hollywood, CA

Own the business. Lead the team. Elevate the experience.

At Nectar Life, we transform bath and body care into an immersive, discovery-driven retail experience. Our plant-based, cruelty-free products combine vibrant storytelling with high-performing skincare and body care innovations. As Store Manager, you are the leader of the store — fully accountable for its performance, people, and the guest experience that sets us apart.

This is a hands-on leadership role. You lead from the floor, not from the back office. This role is fully on-site.

• Drive business performance

Own total store sales, payroll, and operational efficiency

Drive revenue through active floor leadership and a strong selling culture

Monitor and respond to guest conversion, average ticket, and sales trends

Align staffing with business volume to protect profitability

Lead store-level strategies to meet financial targets including P&L; goals

Maintain disciplined payroll management aligned with company targets and business volume.

Recruit, hire, and develop talent aligned with Nectar's brand and culture

Coach through real-time feedback and structured development plans

Manage the full talent lifecycle — onboarding, performance management, succession planning

Build a culture of accountability, recognition, and growth

Identify and develop future leaders within the store

Drive strong Employee Opinion Survey results as a measure of team health

Lead from the floor during peak periods — your presence sets the tone

Ensure every guest receives a warm, personalized, and memorable visit

Drive product discovery, demonstrations, and brand storytelling

Build lasting guest relationships that drive loyalty and repeat visits

Resolve guest concerns quickly and with genuine care

Own all aspects of daily operations including scheduling, staffing, and execution

Manage labor hours using scheduling tools (e.g., Paycom) to support payroll efficiency

Oversee inventory processes, stockroom organization, and replenishment

Ensure visual merchandising and store presentation meet brand standards

Ensure adherence to all operational, safety, and loss prevention procedures

Collaborate cross-functionally with HR and leadership as the business grows

Strengthen operational consistency and team performance to support long-term store growth

Identify opportunities to improve efficiency, sales performance, and guest engagement

Support the vision of developing this location into a flagship retail destination

Partner with leadership to scale operations and champion company values and community initiatives

How success is measured

• SALES:
  
  Goals and comp growth
• AVERAGE TICKET:
  
  ADS performance
• GUEST CONVERSION:
  
  Transactions per hour
• GUEST LOYALTY:
  
  Retention and repeat visits
• PAYROLL EFFICIENCY:
  
  Labor vs. volume alignment
• INVENTORY INTEGRITY:
  
  Shrink and accuracy
• TEAM HEALTH:
  
  Retention and engagement
• CULTURE PULSE:
  
  Employee Opinion Survey results

Success metrics may be adjusted based on business needs, seasonal goals, or company initiatives.