Program Operations Manager Job Kelly Town Missouri USA,Management

Location: Kelly Town

POSITION DESCRIPTION JOB TITLE

Program Operations Manager

SALARY RANGE

REPORTS DIRECTLY TO

Head Start/Early Head Start Director

WORK STATION

Head Start/Early Head Start Director

SUPERVISES

Site Supervisors

GENERAL DESCRIPTION

Assists the Head Start/Early Head Start (HS/EHS) Director with broad program operations, including providing information and support to the Policy Council as requested. Responsible for supervision, coaching & mentoring of Site Supervisors for the Program. Monitors Site Supervisors and location activities to ensure compliance with Head Start Program Performance Standards (HSPPS). Leads Program’s annual self‑assessment process. Annually leads the coordinated completion of the Office of Head Start (OHS), required Program Information Report (PIR), providing comprehensive data on the services, staff, children and families served by SCMCAA Head Start and Early Head Start program to be included.

SPECIFIC

RESPONSIBILITIES

Monitor and report to the Director, any ongoing quality related issues in centers.

Monitor and evaluate the compliance, efficiency and effectiveness of service delivery in accordance with HSPPS, licensing guidelines and agency/program P&P. Under the direction of the Program Director, work with members of the management team to plan and implement adjustments as necessary.

In coordination with the Professional Development Manager, annually (or as needed) review and update position descriptions and evaluation systems and present for approval.

Responsible for supervision of Site Supervisors in each program and location including orientation, onboarding, evaluations for probationary periods, annually and approving time sheets and leave requests. Evaluations will include Component Managers and Director’s input.

Partner with the Professional Development Manager, Site Supervisors and Component Managers to ensure completion of agency orientation and onboarding for new HS/EHS employees, as well as position description duties.

Follows chain of command with Director and Site Supervisors to ensure communication related to employee hiring, resignations and terminations.

Assist Director in recruiting, interviewing and making recommendations for hiring component staff.

Assists Director in preparation of ACF grant proposals. Prepares additional grant proposals, under the guidance of the Director.

Leads appropriate staff to complete the resource inventory, ensuring that it is up-to-date and reconciled every year.

Participates in regular review and annual update of the agency’s strategic plan.

Prepares records and reports as required by the Director.

Under the direction of the Program Director and in coordination with other Component Managers, assists in the implementation and or updating of program policies and procedures and forms to ensure consistency and required documents are maintained and distributed effectively.

Under the direction of the Program Director and in coordination with the Professional Development Manager, leads/facilitates the accomplishment of the annual self‑assessment process.

Under the direction of the Program Director and in coordination with the other Component Managers, leads/facilitates the accomplishment of the community assessment process at least once over the five‑year grant period and review to provide update annually as outlined in the HSPS.

Under the direction of the Program Director and in coordination with other Component Managers, leads/facilitates the annual accomplishment and submission of the PIR.

Review and make recommendations to the Director regarding staffing patterns and program development for HS/EHS programs with input from Component Managers.

Conduct and lead leadership meetings with Site Supervisors and share relevant information from those meetings with the Director. Assist in other program and leadership meetings held by the Director or conduct as requested.

Supervises quality control in coordination with Component Managers, data management system (My Head Start), and ensure reliability and performance as to monitoring HSPPS. Ensure My Head Start is being utilized by all Components to its fullest capabilities.

Under the direction of the Program…