Strategic Account Manager

Company

Alaska Airlines

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.

If you share our passion for creating an airline people love, we want to hear from you.

The Strategic Account Manager – Leisure Agency is the sole subject matter expert in the relationship and performance of a select portfolio of strategic agency partners that represent leisure channels (Wholesale, Tour Operator, Consolidator and Cruise) for Alaska Airlines (AS), Hawaiian Airlines (HA), and Horizon Air (QX). As an individual contributor, this role defines long‑term strategy for their portfolio and exercises considerable latitude and initiative to drive incremental revenue, leveraging aspects of our commercial offerings and alliance partnerships.

• Establish and manage a high touch, close enterprise relationship with a targeted portfolio of strategic accounts that build on ongoing strategies in the marketplace.

• Negotiate complex agency contracts (from Wholesale, Tour Operator, Consolidator and Cruise channels), maximizing return to AS, HA, and QX while demonstrating the highest degree of professionalism and integrity.

• Manage and implement strategic sales plans and is accountable to deliver on key performance indicators (KPIs), ensuring Alaska and Hawaiian Airlines are well‑positioned among its competitors and leverages its position in the marketplace.

• Apply expertise in data analysis