Product Strategy & Management Sr. Director - Evernorth Health Services

Position Summary

The Senior Director, Product Strategy & Management is responsible for the strategy, development, management, performance, and growth of Evernorth's affordability, value-based, and utilization management solution portfolio. This leader will oversee a portfolio of market-leading solutions focused on specialty affordability, value-based programs, utilization management innovation, automation, and clinical cost management. The role is accountable for end-to-end product ownership, including strategic planning, roadmap development, solution performance, pricing strategy, commercialization support, operational governance, vendor management, and ongoing product evolution.

As a member of the Product organization, this individual will translate business opportunities and market needs into scalable solutions that improve affordability, predictability, and health outcomes while driving product growth and enterprise value. The Senior Director will collaborate extensively across Product, Sales, Marketing, Account Management, Underwriting, Analytics, Operations, Technology, Clinical, and Finance organizations to ensure solutions deliver measurable value to clients, members, and the business.

This leader will manage a team of product managers and business professionals responsible for developing, optimizing, and scaling innovative affordability and value-based solutions.

Own the strategic direction, roadmap, performance, and growth strategy for a portfolio of affordability and value-based solutions. Develop and execute multi-year product strategies aligned to business objectives and market opportunities. Identify product enhancements, new capabilities, and expansion opportunities to strengthen solution performance and market differentiation. Establish performance metrics, growth objectives, and accountability frameworks across the portfolio. Lead business case development, investment planning, and prioritization activities.

Lead the development, management, and evolution of value-based and outcomes-oriented solutions. Evaluate innovative reimbursement, performance-based, and risk-sharing opportunities. Partner with internal and external stakeholders to establish performance measurement frameworks and value realization strategies. Monitor solution effectiveness and recommend enhancements to improve client and business outcomes.

Own strategy, governance, roadmap development, and ongoing optimization of Appropriate Prescribing solutions. Evaluate performance and identify opportunities for increased affordability, provider engagement, and client value. Develop new use cases, intervention strategies, and solution enhancements. Ensure operational execution aligns with strategic and financial goals.

Lead strategy and governance for utilization management modernization initiatives. Drive automation, operational efficiency, and scalability across utilization management solutions. Partner with technology, analytics, and operations teams to implement new capabilities and process improvements. Establish operational performance standards and success metrics.

Go-to-market strategies and commercialization efforts for new and existing solutions. Partner with Sales, Marketing, and Account Management teams to develop product positioning, sales enablement materials, and client-facing value propositions. Serve as a subject matter expert in client meetings, finalist presentations, and executive discussions. Ensure solution messaging clearly communicates business value,…