General Manager; Auntie Annes West County Mall - Des Peres, MO

Job Details

Job Location:

DES PERES, MO 63131

Salary Range: $55,000.00 - $55,000.00

Auntie Anne’s Fresh Dining Concepts

Fresh Dining Concepts is a leading franchisee within the GoTo Foods™ family, operating Auntie Anne’s locations across the United States. We are committed to operational excellence, brand integrity, and creating exceptional guest experiences. We’re growing—and we’re looking for talented leaders to grow with us.

General Managers at Auntie Anne’s (Fresh Dining Concepts) are responsible for the overall operation, financial performance, people leadership, and execution of brand standards for assigned locations. Managers may lead teams of 10–40 team members, depending on location.

Store Managers are expected to model and uphold our core leadership characteristics:
Integrity & Trust, Ethics & Values, Customer Focus, and Action Orientation.

Include but are not limited to:

• Hiring & Staffing Recruit, interview, hire, and retain team members who meet brand and company standards
  Ensure appropriate staffing levels to support business fluctuations and peak periods
• Team Development & Training Train team members on product knowledge, service standards, policies, procedures, and sales techniques
  Conduct ongoing individual and group training
  Coach, counsel, and discipline team members as needed
  Build and maintain internal talent pipelines to support growth
• Operational Excellence & Quality Management Analyze store performance and business practices to identify improvement opportunities
  Ensure accurate scheduling and timekeeping; audit labor records for compliance
  Communicate job expectations, performance goals, and brand standards
  Effectively marshal people, resources, and timelines to meet operational requirements
• Performance Management & Accountability Plan, monitor, and evaluate team performance
  Complete performance reviews and recommend promotions and merit increases
  Promptly and objectively resolve team member issues and conflicts
  Address underperformance consistently and appropriately
• Team Culture & Engagement Foster a positive, high‑performing store culture rooted in Fun, Integrity, Belief, Excellence, and Results (F.I.B.E.R.)
  Conduct monthly one‑on‑one meetings and quarterly team meetings
  Lead by example to inspire pride in the brand and the business

• High School Diploma or GED required; BA/BS in Business or related field preferred
• Minimum 2 years of successful management experience
• Experience coaching and developing teams in a retail, restaurant, or hospitality environment
• Direct P&L responsibility experience preferred
• Ability to work flexible schedules, including nights, weekends, and holidays
• Experience supervising hourly, supervisory, and management staff
• Background or interest in nutrition and wellness a plus (especially for Jamba)
• Strong interpersonal, leadership, and financial management skills
• Proven analytical, problem‑solving, organization, and planning abilities
• Sound judgment, professionalism, optimism, and initiative
• Proficiency with computers and common software applications (Microsoft Office, email, etc.)
• Ability to communicate effectively in English (verbal and written)

• Managing Vision & Purpose Build strong community relationships through local marketing and sponsor ships
  Drive store culture, operational standards, and financial excellence
  Maintain a positive ownership mindset and full accountability
  Ensure consistent delivery of brand service promises, including B.O.O.S.T. principles where applicable
• Leading a Winning Team Empower, motivate, and collaborate with team members and business partners
  Translate strategy into action through strong execution
  Demonstrate pride in brand leadership and support…