Manager, Regional Occupancy Planning Lead

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• You will oversee a team within our Occupancy Planning & Management work group, assigning tasks, maintaining schedules, and ensuring work is performed according to established procedures and quality standards. Your focus will be on daily operations while supporting your team members' development and performance.

• Work closely with your Account Director to deliver JLL's Occupancy Planning & Management products, solutions, and tools. You'll apply your knowledge of our processes and policies to guide your team in supporting real estate clients with space planning, portfolio management, and move coordination.

• Foster productive working relationships within your immediate team and with other work groups. You'll communicate effectively with functional peer groups and support coordination among various JLL teams to ensure successful outcomes for clients.

• Oversee the preparation and accuracy of project status reports, seat demand tracking, space capacity analysis, and inventory forecasting. Ensure your team maintains attention to detail in floorplan reviews, spatial planning, and migration plans.

• Resolve operational problems as they arise within your team, working within established policies and procedures. Escalate more complex issues as appropriate while providing day-to-day guidance to your direct reports.

• Create clear, accurate planning reports to support Corporate Real Estate decision-making. Present information in a professional manner to your team, manager, and client contacts, ensuring everyone understands progress, challenges, and next steps.

• Demonstrated ability to supervise a team, assign work, and monitor progress
• Strong communication skills with the ability to explain procedures and priorities clearly
• Experience coaching team members and maintaining schedules

• Full knowledge of occupancy planning and management practices
• Proficiency in Microsoft Office Suite, particularly Excel (pivot tables, VLOOKUP, cell calculations) and Power Point
• Ability to read and work with floor plans
• Understanding of business policies and procedures within your area

• Strong attention to detail and accuracy, especially with numbers and spatial data
• Ability to maintain budgets and operate within an operating plan
• Capable of managing multiple priorities and ensuring timely completion of work

• Comfortable resolving routine operational problems independently
• Knows when to elevate issues and seek guidance from more senior colleagues
• Uses established procedures to guide decision-making

• Professional and responsive with clients and team members
• Able to build rapport and work collaboratively across teams
• Comfortable interacting with direct reports and functional peer managers

• Relevant experience in occupancy planning, space management, facility management, or…