BRAND FUND - Social Media Manager

Job Description

We're hiring a Social & Content Manager.

Know a trend before it becomes a trend? Have a running list of content ideas in your Notes app? Can you turn a chicken tender into content people can't help but share?

Angry Chickz is looking for a Social & Content Manager who understands culture, content, and community. Working closely with our Director of Digital & Social Marketing, you'll help bring our brand to life online through engaging content, trend-aware storytelling, community engagement, and best-in-class social execution.

We're building more than a restaurant brand. We're building a community of fans. If you're creative, chronically online (in the best way), and love turning ideas into content that stops the scroll, we want to hear from you.

• Execute the social media strategy and content plansestablishedby the Director of Digital & Social Marketing.
• Create and publish engaging content across Instagram, Tik Tok, You Tube Shorts, Facebook, and emerging platforms.
• Capture, edit, and produce short-form video contentoptimizedfor each channel.
• Design social graphics, story assets, and promotional content that align with brand standards.
• Write compelling captions, hooks, and social copy that reflect the Angry Chickz voice.
• Execute content calendars supporting campaigns, promotions, store openings, partnerships, and key brand initiatives.
• Turn everyday restaurant moments into engaging social content.

• Stay current on social media trends, platform updates, and emerging content formats.
• Bring fresh content ideas and creative concepts to weekly planning discussions.
• Identify relevant trends that align with the Angry Chickzbrand and content strategy.
• Monitorcompetitive and industry content to inspire new creative opportunities.
• Help ensure contentremainsrelevant, engaging, and culturally connected.

• Manage day-to-day community engagement across all social platforms.
• Respond to comments, messages, mentions, and customer interactionsin a timely manner.
• Escalate customer service concerns and reputation management issues when appropriate.
• Foster meaningful engagement that strengthens community and brand loyalty.

• Partner closely with the Director of Digital & Social Marketing to execute social campaigns and content initiatives.
• Support new restaurant openings, product launches, promotions, and community events through social media content.
• Assist with content production for creator partnerships, marketing campaigns, and brand collaborations.
• Coordinate content requests with internal teams, franchise partners, and vendors as needed.

• Track and report on social media performance across platforms.
• Maintainorganized content calendars, asset libraries, and creative resources.
• Assist with monthly reporting, performance recaps, and content analysis.
• Stay informed onplatformbest practices and implement approved optimizations.

• 4+ years of social media management & content creation experience
• Deeply plugged into internet culture
• Always ahead of trends, not chasing them
• Proficient in Adobe Creative Suite and/or Canva
• Skilled in short-form video creation and editing
• Organized, proactive, and highly creative
• Thrive in fast-paced environments
• Understand brand voice and audience engagement
• Passionate about food, culture, and social media
• Probably spend too much time on Tik Tok...and it pays off.

• Consistently engaging, on-brand content across all social platforms.
• A social presence that feels bold, authentic, and culturally relevant.
• Strong community engagement and meaningful audience interactions.
• Timely execution of campaigns, promotions, and brand initiatives.
• Creative content that supports brand awareness, loyalty, and growth.
• Reliable reporting and insights that help inform future content decisions.

Ability to sit for prolonged periods of time; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 25 pounds.