Technical Customer Support Representative

Midwest Gun Works Employment Openings

Midwest Gun Works, Inc
1101 Mason Circle Drive
Pevely, MO, 63070
Tel:
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Midwest Gun Works, an Industry leader in Gunsmithing, Firearm Parts and Accessories is currently seeking a full time individual to join our team. Join our cohesive team and work in a fast-paced, climate-controlled environment. This position may involve receiving product, repackaging inventory, or filling and shipping orders to our customers. The ideal candidate is dependable, hardworking, has computer skills and is able to do some lifting.

This position offers competitive pay along with vacation and health benefits.

If this position is of interest to you please email resume to

Position Currently Open

Midwest Gun Works, an Industry leader in Gunsmithing, Firearm Parts and Accessories is currently seeking a full time website data entry technician to join our team and work in a fast-paced environment. The ideal candidate should have strong computer skills, a working knowledge of Microsoft Office, skills in product photography, photo editing, and have a good grasp of spelling and grammar.

As a company of hunters and shooters, any interest in firearms and the outdoors is a big plus! This position offers competitive pay, vacation and health benefits.

If this position is of interest to you please email resume to

Position Currently Filled

Midwest Gun Works, one of the fastest growing and most trusted firearms industry retailers, is looking to add a highly driven, experienced member to its Social Media and Marketing Team. In this position, you will work collaboratively with other members of the team, as well as independently, to develop and promote MGW's brand image and messaging through organic, owned, and paid media channels.

If you are extremely passionate about firearms, creative, and detail-oriented, this is your ideal role.

Responsibilities

• Planning and Developing traditional & digital marketing strategies across various channels.
• Create and Manage a social media content calendar to ensure consistent branding across all channels.
• Development and Execution of a minimum of 4-5 individual pieces of content per week to drive awareness and community building.
• Monitoring & Evaluation of social media performance based upon key performance metrics. Utilize those evaluations to develop tactics to improve performance.
• Analyze digital media, audience, consumer, and market trends for insights to be integrated into the content strategy.
• Respond & Engage with community members, customers, other brands, and potential brand ambassadors in a positive manner across all platforms.
• Continuous Refinement of marketing approach through data-driven insights and the incorporation of new software/tools as they become available.

Skills, Knowledge & Experience

• 1+ years (3+ years preferred) of advanced digital editing software capabilities:
  Adobe Suite (Ps, Lr, LrC, Pr, Ae,Ai), Capcut, Canva, etc.
• 1+ years (3+ years preferred) of experience with digital photography and video production.
• 1+ years of experience using social media management tools like Sprout, Hootsuite, Hubspot, Agorapulse, etc.
• Paid social media advertising experience (Meta Ads).
• Robust understanding of firearms, the firearms industry, and gun culture.
• Strong knowledge and experience with social media platforms, best practices, and current trends.
• Solid comprehension of social media platform(s) policies and restrictions concerning regulated goods.

Ideal Qualities

• Deeply passionate about firearms.
• High level of creativity.
• Willingness to learn and develop new skills.
• Strong attention to detail.
• Solid organizational and time management skills.
• Collaborative, team-oriented approach to projects.

Note: This is not a remote work position. Employees are expected to be on-site during business hours for this role.

If this position is of interest to you please email resume to

Position Currently Filled

Midwest Gun Works, an Industry leader in Gunsmithing, Firearm Parts and Accessories is seeking a technical customer support representative. We are currently seeking a full time individual to join our team. The ideal candidate should have good telephone and communication skills, as well as strong computer and keyboard skills. A background in firearms, gunsmithing, or other firearm related knowledge is a big plus.

This position involves order entry and assisting customers via internet and telephone. We're hunters and shooters so, an interest in firearms and the outdoors is a big plus! This position offers competitive pay along with vacation and health benefits.

If this position is of interest to you please email resume to

Position Currently Filled

Midwest Gun Works, an Industry leader in Gunsmithing, Firearm Parts and Accessories is seeking an entry level gunsmith. We are currently seeking a full time individual to join our team. The ideal candidate should have a…