Sr Manager, Performance Marketing

Job Title: Sr.Manager, Performance Marketing

Location: Calabasas, CA (Hybrid – 3 Days Onsite)

Scope: GHD / US

Reports into: Sr. Director of Ecommerce

Direct reports: None

Iconic brand ghd is a global leader in high‑end professional hair styling tools. Loved by stylists, consumers, and press alike - and by the people who work for the brand - ghd merges science and innovation with luxury beauty and style.

ghd pioneers cutting‑edge technologies and beautiful designs to create the most technically advanced hair tools in the world. A trusted and loved brand, ghd sells over 2 million stylers every year, with five iconic ghd products sold every minute. Award‑winning ghd tools are used by more than 200,000 stylists globally and sold in 30+ countries across 45,000 premium salons.

Renowned for game‑changing innovation and superior performance, ghd is on a mission to transform the lives of women through the power of a good hair day.

The Senior Manager, Performance Marketing is a strategic, cross‑channel role responsible for setting direction and driving performance outcomes across ghd’s core revenue channels, including DTC, Amazon, and  ecosystems.

The role focuses on performance strategy, agency leadership, measurement, customer journey optimization, media mix planning, and growth strategy, while media buying and day‑to‑day ad management are handled by external agencies.

This position sets expectations and holds internal partners and agencies accountable to ensure that performance marketing investments are measurable, optimized, and driving profitable growth. This role carries significant ownership, decision authority, and accountability within the digital commerce organization.

• Own and set the performance marketing strategy and channel roadmap across paid search, paid social, affiliate, influencer, retail media (including Amazon On‑Site & DSP and Criteo/), and emerging channels.
• Lead the strategic relationship with performance agencies, establishing clear direction, priorities, testing agendas, and success metrics.
• Hold agencies accountable for delivering against agreed KPIs, experimentation roadmaps, and optimization plans.
• Direct cross‑channel alignment between DTC, Amazon, and Retail Media strategies to ensure cohesive execution and efficient investment.
• Partner with Finance and Analytics to inform forecasting, performance readouts, and post‑campaign analysis, providing clear inputs and recommendations (without direct budget ownership).
• Evaluate new platforms, partners, and media opportunities, making recommendations on where agencies should test, scale, or deprioritize.
• Act as accountable agency sponsor to drive success in the relationship, set strategic priorities, hold agency and internal teams accountable, and represent the partnership’s work to senior local and global leadership.
• Define and optimize end‑to‑end customer journeys across paid, owned, retail media, and commerce touchpoints to improve acquisition, conversion, and repeat purchase behavior.
• Partner cross‑functionally to identify growth opportunities, remove friction in the customer journey, and improve marketing efficiency across channels.

• Guide measurement strategy in partnership with Analytics, including MMM, MTA/MMT, incrementality testing, match-market testing, attribution, and cross‑channel performance analysis.
• Translate performance, investment, and customer journey data into clear, decision‑oriented insights and recommendations for senior stakeholders.
• Define and drive the test‑and‑learn agenda across paid media, measurement, and customer journey initiatives, ensuring learnings are documented, shared, and operationalized.
• Partner with Finance and Analytics to develop data‑driven investment recommendations, media allocation frameworks, and budget optimization strategies across channels.

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• Bachelor’s degree required; advanced degree a plus.
• 5–10 years of experience in performance marketing, growth marketing, media strategy, or marketing analytics roles.
• Strong experience working through agencies…