More jobs:
Manager, Community Engagement
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
Marketing / Advertising / PR
Social Media Marketing, Digital Marketing, Marketing Communications, Content Writer / Copywriter
Job Description & How to Apply Below
- Own and manage social content calendars and post approved content in a timely manner
- Engage with communities via comments leveraging the established tone and personality of each brand
- Identify opportunities for brands to participate in trends, moments, and conversations
- Help inform reporting and performance insights utilizing automated and native platform tools
- Manage comment copy across various social platforms, adapting the tone of voice to resonate with specific target audiences and maintain brand integrity
- Categorize and articulate the nuances between positive, negative, and neutral sentiment to provide the internal team with an accurate pulse of the community
- Identify high‑quality User Generated Content and reactive content opportunities, sharing them with the creative team to drive timely brand relevance
- Utilize AI chat interfaces to generate high volume, on‑brand response drafts, significantly increasing engagement capacity without sacrificing quality
- Manage daily workloads and deadlines independently to ensure all engagement tasks are prioritized based on client needs and peak traffic times
- Use AI‑driven sentiment analysis to summarize comment themes across multiple platforms and supercharge response workflows
- Ability to "flex" between different brand personas and complex TOV guidelines
- Manage the content calendar and ensure timely publication across multiple social media platforms
- Perform quality checks on content, including copy, visuals, hashtags, and metadata
- Maintain content cadence and adjust schedules as needed based on client feedback and campaigns
- Oversee the bulk content upload process, troubleshoot issues, and ensure accuracy
- 1+ year experience managing social communities for professional brands or agencies.
- Bachelor's degree in Communications, Marketing, or a related field
- Deep understanding of the technical and cultural differences between Tik Tok, X, Instagram, and emerging social spaces
- Experience with industry-standard tools including Sprinklr, Sprout Social, Hootsuite, and Brandwatch
- Serial social media user who can show a deep understanding of key platforms
- Exceptional written communication skills with a portfolio/samples of social copy
- Strong organizational and communication skills
- A "solutions‑oriented" approach to problem‑solving under tight deadlines
- Social Media Strategy
- Content Creation
- Community Engagement
- Trend Identification
- User Generated Content Management
- Organizational Skills
- Problem‑Solving
- Communication Skills
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