Associate Client Service Manager

• Work closely with vendors and internal stakeholders, including VBMs/BDEs/Sales
• Serve as a trusted point of contact and contribute to strategic marketing planning and execution
• Develop, execute, and measure marketing programs driving customer acquisition, sales growth, and market share
• Partner with sales, vendors, and channel partners to execute campaigns, advertising initiatives, and marketing strategies
• Analyze campaign results and optimize performance
• Update and maintain trackers, timelines, and marketing activity documentation
• Schedule and coordinate meetings, campaign milestones, and planning cadences
• Collect and organize marketing materials and assets
• Support campaign kickoff meetings and proofing/approval processes
• Collect and manage post-campaign documentation, track ROI and performance metrics, and contribute to campaign recaps
• Assist with budget updates, claims submissions, and receivables tracking
• Maintain consistent communication and follow-up on campaign activities

• Bachelor's degree (or equivalent experience)
• Approximately 2 years of related experience, including at least 1 year of directly relevant experience
• Detail oriented, organized, and administrative skills
• Campaign planning and execution
• Integrated marketing communications
• Market research and competitive analysis
• Customer acquisition and retention strategies
• Channel and partner marketing
• Campaign performance measurement
• ROI analysis
• Customer segmentation and profiling
• Data-driven decision making
• Cross-functional partnership with sales and vendors
• Stakeholder management
• Influencing without direct authority
• Project management and coordination
• Works independently with moderate supervision
• Handles moderately complex projects
• Must pass a drug test and successfully pass a pre-employment (post offer) background check

Demonstrates expertise in campaign planning and execution, integrated marketing communications, and data-driven decision making to drive customer acquisition and sales growth. Proficient in stakeholder management and project coordination, ensuring effective collaboration with sales and vendors.

• Campaign Planning And Execution
• Integrated Marketing Communications
• Market Research And Competitive Analysis
• ROI Analysis
• Project Management And Coordination

• Campaign Performance Measurement
• Customer Acquisition Strategies
• Customer Segmentation
• Data-Driven Decision Making
• Marketing Program Development

• Detail Oriented
• Organizational Skills
• Influencing Without Direct Authority
• Cross-Functional Partnership
• Communication Skills

• Bachelor's Degree

• Customer Retention Strategies
• Channel And Partner Marketing
• Sales Growth
• Market Share

• Marketing Activity Documentation
• Trackers
• Timelines