Student Outreach Coordinator; Southern California)

ABOUT US

University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years ), the university has a long track record of online innovation.

Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning. With 55+ fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world.

Candidates must currently reside in California for consideration.

The Student Outreach Coordinator is responsible for attending recruitment events across California to engage prospective students, hosting information sessions, and providing detailed information about university programs. This position will support partnership initiatives by coordinating the setup of new partnerships through the dissemination of digital assets such as flyers, viewbooks, landing pages, and custom application links, and performing other duties as assigned to enhance partner engagement.

LOS ANGELES, VENTURA, KERN, OR SANTA BARBARA

Receive general supervision from the Director, Strategic Partnerships. General Supervision - indicates that the incumbent performs a variety of duties; some of which may be complex duties within established policy guidelines; and receives occasional supervision.

• Student Outreach Attend in-person recruitment events, including community college transfer fairs, conferences, and organizational benefit fairs across assigned region or area of focus
• Coordinate event participation including preparing outreach materials (e.g., flyers, promotional items) and managing setup/breakdown of tabling displays
• Schedule and host information sessions to engage potential students
• Maintain up-to-date knowledge of UMass Global programs and speak directly with prospective students to provide details about university programs
• Meet with external partners to coordinate and schedule activities related to student recruitment
• Collaborate with Director, Strategic Partnerships to maintain outreach calendar
• Partnership Support Coordinate the setup of new partnerships as assigned by the Directors of Strategic Partnerships
• Create landing pages, vanity URLs, and other digital assets for partner engagement
• Accurately maintain Salesforce (CRM) database with relevant lead generation activity data including, but not limited to, prospective student and account activity data
• Maintain accurate records of student inquiries, activities, and outreach efforts by entering and updating data in Salesforce (CRM), ensuring timely follow-up and tracking of engagement metrics
• Perform other duties, as assigned

• A minimum of 2 to 4 years of experience in student recruitment, outreach, sales or a closely related field with a focus on student engagement or partnership building, preferably in higher education
• Experience organizing or supporting in-person and online events such as job fairs or information sessions
• A minimum of an associate’s degree required

• Ability to frequently and efficiently travel to events
• Strong verbal communication for…