Account Manager - Paravel Insights

POSITION: ACCOUNT MANAGER

Employment Type: Independent Contractor
Location: Remote, U.S. preferred

Paravel Insights equips visionary and faith-based organizations with strategic and data-driven solutions that elevate brand presence, strengthen experiences, and drive meaningful growth. Our multidisciplinary team supports clients seeking transformative impact through strategy, marketing, creative, digital, research, communications, and events.

We are looking for an independent contractor to serve as an Account Manager supporting one or more Paravel Insights client accounts.

The Account Manager plays a key role in helping keep client work organized, connected, and moving forward. This position works closely with account strategists, project managers, creatives, marketers, outside partners, and other contributors to support day-to-day coordination, client communication, project execution, reporting, and follow-through.

This is a highly cross-functional role for someone who enjoys bringing structure to complex work, keeping communication clear, identifying what needs attention, and helping teams move from strategy to execution.

The Account Manager will help ensure that priorities, decisions, deliverables, timelines, and communication remain organized across fast-moving and evolving client engagements.

• Support the day-to-day management and execution of assigned client accounts.

• Maintain visibility across client priorities, projects, deliverables, decisions, and outstanding action items.

• Track timelines, tasks, dependencies, and follow-ups to help ensure work remains on schedule.

• Help translate strategic direction into clear next steps and actionable work streams.

• Identify gaps, blockers, risks, or areas requiring follow-up and proactively help drive resolution.

• Support implementation of account workflows, systems, and processes that improve organization and execution.

• Ensure account documentation and project information remain organized, accurate, and current.

• Serve as a consistent point of contact for assigned clients in partnership with the account strategist or account lead.

• Participate in client meetings, strategy sessions, tactical meetings, and other account-related calls.

• Maintain clear, professional, and responsive communication with clients through Slack, email, virtual meetings, and other established channels.

• Lead or support ongoing client reporting, including status updates, progress reporting, meeting recaps, and action-item tracking.

• Document decisions, next steps, responsibilities, and deadlines following client and internal meetings.

• Follow up proactively to maintain momentum and accountability.

• Build trusted client relationships through responsiveness, organization, follow-through, and a strong understanding of client priorities.

• Coordinate work across internal Paravel team members, contractors, vendors, and external partners.

• Work collaboratively with strategists, project managers, creative teams, digital marketers, communications specialists, and other contributors.

• Help ensure everyone involved in an account understands priorities, expectations, timelines, and responsibilities.

• Maintain visibility across multiple work streams and help connect work happening across different teams.

• Support internal account meetings and help facilitate communication between contributors.

• Step into gaps when needed to help ensure work continues moving forward.

• Support execution across a variety of marketing and strategic work streams, which may include creative, branding, paid media, email marketing, web, social media, PR, research, outbound initiatives, events, and strategic consulting.

• Partner closely with account strategists to organize and execute complex initiatives.

• Assist with project plans, meeting preparation, presentations, reports, documents, and client-facing materials.

• Help gather information, organize recommendations, and support preparation for strategic discussions.

• Ask thoughtful questions, identify areas needing clarification, and contribute to practical problem-solving.

• Ensure deliverables remain aligned with client priorities and agreed-upon scope.

• Maintain organized account records, project documentation, meeting notes, and client communications.

• Support recurring reporting…