Volunteer Outreach Coordinator

About Scholar Match

Founded in 2010 by author Dave Eggers, Scholar Match began as a scholarship crowdfunding platform and has since evolved into a full-service college access and persistence organization.

At Scholar Match, we are committed to supporting first-generation college students from low-income backgrounds earn a bachelor’s degree within five years. We’re working towards realizing our vision where all students have access to higher education, support to persist to graduation, and opportunities to succeed in fulfilling careers.

Education opens doors to opportunity and social mobility by allowing students a chance to build fulfilling careers. However, the road to higher education is paved with challenges that can be particularly daunting for first-generation college students. We strive to change this scenario for young people from low-income backgrounds by offering them comprehensive support services focusing on individualized college and career advising, targeted scholarships, and ongoing mentorship from high school to college graduation and the launch of their careers.

Our ultimate goal is to nurture a community of young people who can successfully navigate the higher education landscape, confronting its challenges, breaking barriers, and redefining success on their paths to graduation and beyond. Learn more .

Scholar Match is seeking a full-time, non-exempt, union Volunteer Outreach Coordinator to play an important role in our growing non-profit. This position reports to the Volunteer Program Manager and is part of the Destined for College Team. Scholar Match’s college access program, Destined for College, remotely provides robust college and financial aid services to high school students in the San Francisco Bay Area, Los Angeles, and nationally.

The ideal candidate has a passion for our mission, the skillset to work with both volunteers and students, and an eagerness to bridge these communities together with Scholar Match as we strive to foster a just, equitable, prosperous future for all. This is a hybrid position and offers flexible hours with remote capability depending on business needs; site presentations, travel to different sites and evenings and weekend hours may be required as needed or necessary to conform with changing priorities and deadlines.

The candidate must live in the San Francisco Bay Area or Los Angeles county.

• Support with identifying and building strategic partnerships to develop a robust diverse pool of volunteers through national and local recruitment channels and identify new recruitment opportunities
• Support with volunteer program development related to outreach and recruitment strategies
• Coordinate outreach and recruitment strategies including outreach events and outreach calendar
• Identify and attend online and in-person community and outreach events to support volunteer program promotion
• Support with reviewing and tracking volunteer application notification and follow-up
• Collaborate with the Development team to design and develop volunteer-facing collateral and marketing materials
• Coordinate and facilitate Volunteer College Coach programming and events, including webinars, workshops, office hours, and in-person events
• Support with the volunteer onboarding process, which may include reviewing waiver submissions and following-up with waiver inquiries
• Manage a caseload of Volunteer College Coaches and provide robust support navigating the college admissions process via email and phone
• Assist with the coach and student matching process using set data and metrics
• Boost engagement and moderate an online community of College Coaches via Linked In and a Listserv
• Boost engagement and moderate other internal community platforms such as Coach Varsity Gallery and Coach Resource page
• Give insight to and support with the development of training modules including supporting with revamping content, materials, and assignments for volunteers
• Implement internal program protocols related to student and coach engagement and reporting requirements
• Assist and support in the planning, implementation, delivery, and evaluation of college coach trainings…