Operations Manager

Who We Are

Women of Color On The Move (WOCOTM) is a nonprofit organization founded on the vision of healing, empowerment, and transformation for women and families who have been historically marginalized. Since our founding, we have worked tirelessly to create pathways of support, education, and leadership for women of color—especially those impacted by poverty, trauma, substance abuse, and systemic injustice.

Operations Manager

Location
:
Remote

Position Type
:
Non-Paid, Volunteer Role

The Operations Manager supports the implementation and oversight of the organization’s day-to-day operational functions. This role ensures that internal systems, workflows, administrative processes, and operational procedures function efficiently and consistently in alignment with organizational policies and strategic priorities.

The Operations Manager works closely with the Vice President of Operations and executive leadership to translate strategic goals into operational execution, support staff coordination, and drive process improvement initiatives. This is a non-paid, volunteer position.

• Strengthen the operational infrastructure of a growing mission-driven nonprofit.
• Improve efficiency, consistency, and accountability across departments.
• Support program delivery and organizational scalability.
• Gain leadership experience in nonprofit operations management.
• Collaborate with executive leadership to drive continuous improvement.
• Contribute directly to sustainable community impact.

• Support implementation of operational strategies aligned with organizational goals.
• Oversee daily administrative operations, workflows, and internal processes.
• Monitor systems to ensure efficiency and adherence to standards.
• Assist in developing and maintaining operational policies and procedures.

• Identify workflow inefficiencies and recommend improvements.
• Track operational performance metrics and prepare reports.
• Support cross‑departmental collaboration to enhance service delivery.
• Assist in managing operational projects and timelines.

• Provide supervision and guidance to assigned administrative staff and volunteers.
• Support onboarding and training related to operational processes.
• Promote accountability and adherence to organizational standards.

• Ensure adherence to internal policies and nonprofit regulations.
• Identify operational risks and elevate concerns as appropriate.
• Support preparation for audits, reviews, or internal assessments.

Additional duties may be assigned as organizational needs evolve.

This is a non‑paid, volunteer role. Individuals serving in this capacity are not employees of the organization and do not receive financial compensation or employment benefits. Time commitment expectations and responsibilities will be mutually agreed upon in writing.

• Bachelor’s degree in Business Administration, Operations Management, Public Administration, or related field.

• Master’s degree (MBA, MPA, or equivalent).
• Project Management Professional (PMP), Lean Six Sigma, or similar operational certification.

• Minimum 3–5 years of experience in operations, administration, or organizational management.
• Demonstrated experience supporting operational systems and process improvement initiatives.
• Strong organizational skills with the ability to manage multiple priorities.
• Experience working in nonprofit or mission‑driven environments preferred.
• Effective communication and collaboration skills.
• Commitment to ethical conduct, accountability, and mission‑driven service.

• A completed Application
• A current resume
• Cover Letter

Applications will be reviewed on a rolling basis.