Resource Access Coordinator

Overview

St. Louis Area Foodbank (SLAFB) —

Job Title:

Resource Access Coordinator (long-term, grant funded 1099 Contractor). Immediate Supervisor:
Community Resource Manager. Classification: 1099 Contractor (This is a long-term, 3-year/40 hours a week 1099 Contractor opportunity with one of the St. Louis Area Foodbank's premier partners - SSM Healthcare. Depending on organizational business needs and budgetary considerations, there is a possibility that this role may be converted to a full-time position with the Foodbank after the conclusion of the 3-year assignment as a 1099 Contractor.)

General Description/

Position Summary:

In July 2023, the St. Louis Area Foodbank expanded our partnership with SSM Healthcare to address both food security and access to medicine. This program grew from one hospital in the St. Louis area to seven, highlighting our increased need to enhance our capacity. This position will collaborate closely with the Community Resource Manager and the Community Healthcare Programs Coordinator to connect our neighbors with essential resources.

This role will require a commitment of 40 hours per week.

• Public Benefit Application Assistance: Conduct pre-screenings and complete Public Benefit Applications for all Unite Us referrals. Ensure accurate data collection, maintain tracking tools, and compile reports effectively.
• Referral Management: Oversee all healthcare referrals generated by the SSM Healthcare system within the Unite Us platform. Monitor referred patients using the St. Louis Area Foodbank tracking tools. Serve as the primary contact for referrals outside of our SSM Health contract on the Unite Us platform.
• Survey Administration: Conduct follow-up surveys via phone to gather information on patients who utilized resources post-discharge from hospital. Conduct satisfaction surveys for all applications completed through Unite Us platform.
• Food Security Trends Tracking: Assess and track food security trends in patients at one- and three-month post-hospital discharge using questions derived from the USDA's Short Form Food Security Survey Model.
• Data Collection: Record and analyze survey data, collaborating with the Community Resource Manager and Community Healthcare Programs Coordinator.
• Collaboration: Work with Community Resource and Programs teams to enhance understanding of patient needs and challenges. Other duties as assigned.
• Work Schedule: 40 hours a week. Special events and other projects related to this position may require occasional weekend and/or evening hours and work.

• Bachelor's degree from an accredited university or college is required; a degree in public health, nutrition, or social work is preferred.
• 1-3 years previous experience coordinating programs and/or volunteer activities with partners and volunteers of varying socio-economic backgrounds for a non-profit organization strongly preferred.
• Passion for the Foodbank mission and the ability to demonstrate SLAFB's Core Values:
  Stewardship, Teamwork, Agility and Respect.
• Excellent oral and written communication, presentation and interpersonal skills including empathy and compassion for the clients we serve.
• Ability to think strategically while acting tactically.
• Ability to work independently and as part of a team.
• Excellent organizational skills.
• Self-starter with strong problem-solving skills. Ability to generate new ideas and think critically about the best ways to implement them.
• Ability to manage multiple projects and handle interruptions while maintaining focus on tasks and producing accurate work.
• Ability to establish and maintain effective working relationships with diverse stakeholders.
• Experience working with state, federal or grant funding preferred.
• Must have reliable transportation with proof of insurance and be willing to travel within a 125-mile radius if needed.
• Must be able to pass drug screening and criminal background check.

At the St. Louis Area Foodbank, we are working to build a stronger bi-state region by nourishing people, empowering communities, and transforming systems. With the dedicated partnership of nearly 600 hunger-relief programs and local…