Quality Supervisor; Packaging

Job Title:

Quality Supervisor

Location:

Eldorado Springs, MO

Employment Type:

Direct salaried employee

Industry: Packaging

Compensation: $60K - $80K salary

Schedule:

M-F

The Quality Assurance Supervisor role is responsible for ensuring that the products manufactured in the organization fit the purpose and meet the customer's expectations. Assures consistent quality of production by developing and enforcing a Quality Management System (QMS); validating processes; providing documentation; managing staff. Involved in the process to plan, coordinate, organize and control production within the facility.

• Supportive, team-driven culture that values collaboration, transparency, and accountability
• Opportunity to grow your career with a global workforce solutions leader serving multiple industries
• People-first environment that encourages employees to bring their authentic selves to work
• Strong focus on partnership, innovation, and delivering meaningful results for clients and candidates

This role offers the chance to join a company that prioritizes both people and performance—where your contributions directly impact client success while giving you room to grow and develop professionally.

• Achieve quality assurance objectives by contributing to strategic plans and reviews; implementing production, productivity, quality, and customer service standards; identifying and resolving problems; completing audits; determining system improvements; and implementing change.
• Develop and maintain quality assurance plans by conducting hazard analyses; identifying critical control points and preventive measures; establishing critical limits, monitoring procedures, corrective actions, and verification procedures; and monitoring inventories.
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualifications; and writing and updating quality assurance procedures.
• Maintain and improve product quality by completing product, company, system compliance, and surveillance audits; investigating customer complaints; and collaborating with management on new product development, engineering changes, and manufacturing/training methods to enhance quality performance.
• Prepare, analyze, and maintain quality documentation, reports, and metrics (e.g., failed processes, stability studies, recalls, corrective actions, and re-validations).
• Mentor, train, and develop Quality Team members to promote engagement, accountability, and continuous improvement.
• Carry out supervisory responsibilities including interviewing, hiring, training, assigning work, evaluating performance, and handling disciplinary actions in accordance with company policies and applicable laws.
• Develop, implement, and maintain Quality Management System (QMS) improvement plans, goals, and data to support budget initiatives, ensuring compliance with regulatory and industry standards (e.g., ISO 9001, CMMI, FDA).
• Lead root cause analysis, problem containment, and corrective action processes, ensuring timely investigation and response to customer complaints and nonconformances.
• Partner with Operations and cross-functional teams in problem-solving, Six Sigma initiatives, process improvement, and data/trend analysis to enhance product and process performance.
• Plan and conduct internal and supplier quality audits; support external audits and ensure supplier compliance through education, training, and monitoring performance.
• Maintain current knowledge of industry trends and advancements in quality management through ongoing education, professional development, and networking.

Acara is a premier recruiting and workforce solutions provider—we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce…