QC Supervisor - Confidential

Quality Control Supervisor

Quality Control Supervisor Responsibilities:

• Lead and oversee daily laboratory operations, testing programs, and quality systems
• Ensure laboratory readiness for customer, regulatory, and third-party audits and inspections
• Maintain compliance with food safety regulations, FSMA requirements, Food Safety Plans, GFSI standards, and internal policies
• Manage microbiological testing programs, environmental monitoring activities, and product release processes
• Oversee the accuracy and completion of Certificates of Analysis (COAs), quality documentation, specifications, and testing records
• Serve as the primary owner of laboratory quality data management, including ERP systems and other quality management platforms
• Lead investigations related to customer complaints, product returns, and quality issues, ensuring timely resolution and corrective actions
• Facilitate laboratory performance reviews, quality meetings, and continuous improvement initiatives
• Partner with Research & Development, Product Management, Production, Planning, and Sales teams to support new product development, formula approvals, shelf-life studies, and customer requirements
• Act as the primary liaison between site operations and corporate quality teams to ensure alignment on quality standards, testing requirements, and operational needs
• Develop, maintain, and improve laboratory procedures, testing methods, and quality documentation
• Identify opportunities to improve quality, efficiency, compliance, and customer satisfaction
• Enter microbiological testing results for products requiring testing prior to product release
• Maintain quality control data within ERP and quality management systems and ensure proper documentation retention
• Ensure all testing-related Standard Operating Procedures (SOPs) are accurate, current, and readily available
• Maintain quality performance indicators and reporting metrics while ensuring accessibility for appropriate teams
• Coordinate with suppliers and external partners regarding product quality concerns, production issues, and equipment needs

Requirements for Quality Control Supervisor:

• Bachelor's degree in a scientific discipline or a minimum of six years of experience in a laboratory or quality environment
• Ability to read, write, and speak English
• Ability to read and comprehend documents such as standard operating procedures, equipment manuals, and product formulas
• Ability to effectively communicate information and respond to questions from colleagues, cross-functional departments, and auditors
• Ability to interpret testing results and follow established SOPs for appropriate actions
• Ability to operate a variety of laboratory equipment, instruments, and standard office equipment
• Working knowledge of Good Manufacturing Practices (GMPs), food safety systems, and ISO compliance requirements
• Proficiency in Microsoft Office applications, including Word and Excel, as well as database and ERP systems
• Ability to calculate figures and amounts such as rates, ratios, percentages, and volumes using metric measurements

IND
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