Senior Mixed Methods Researcher - Healthcare Strategy

• Lead high-impact mixed methods research that shapes product strategy across clinical, revenue cycle, and AI-assisted workflows.

• Develop a deep understanding of how clinicians, care teams, administrators, and healthcare stakeholders work in real-world settings through interviews, contextual inquiry, workflow observation, surveys, and product data.

• Identify unmet needs, adoption barriers, trust dynamics, and product opportunities across specialties, care settings, health systems, and user roles.

• Partner closely with Product, Design, Engineering, Data Science, Clinical, Customer Success, and Go-to-Market teams to translate research into clear product direction and roadmap implications.

• Triangulate qualitative insights, quantitative data, product metrics, customer feedback, and domain expertise to bring clarity to complex decisions.

• Influence senior leaders and cross-functional teams through sharp synthesis, compelling storytelling, and actionable recommendations.

• Raise the bar for research rigor, ethics, and participant privacy in a high-trust healthcare and AI environment.

Requirements

• 8+ years of user research experience, including Staff-level or equivalent experience leading complex, ambiguous research programs that influence product strategy.
• Background in healthcare research; experience conducting research into physician or care team workflows
• Proven ability to independently design and execute both qualitative and quantitative research, including interviews, contextual inquiry, and surveys
• Experience conducting foundational research that identifies unmet needs, product opportunities, and strategic roadmap implications.
• Strong analytical skills; comfortable working with quantitative data, survey analysis, product metrics, and triangulating evidence across multiple sources.
• Exceptional synthesis, storytelling, and executive communication skills
• Strong cross-functional partnership with product, design, engineering, data science, customer-facing teams, and domain experts
• High judgment around research ethics, participant privacy, sensitive data, and research rigor in regulated or high-trust environments

Core Competencies

Demonstrates extensive experience in leading user research within healthcare, focusing on qualitative and quantitative methodologies to inform product strategy. Capable of synthesizing complex data and insights to influence cross-functional teams and senior leadership while maintaining high standards of research ethics and participant privacy.

Highest-signal resume keywords

• User Research Experience
• Healthcare Research Background
• Qualitative And Quantitative Research Design
• Analytical Skills
• Cross-Functional Partnership

ATS Optimization Keywords

Hard Skills

• Mixed Methods Research
• Qualitative Research
• Quantitative Research
• Survey Analysis
• Contextual Inquiry
• Workflow Observation
• Data Triangulation
• Product Metrics Analysis
• Identifying Unmet Needs
• Strategic Roadmap Development

Soft Skills

• Synthesis
• Storytelling
• Executive Communication
• Influencing Skills
• High Judgment

Industry Keywords

• Healthcare
• AI-Assisted Workflows
• Clinical Workflows
• Revenue Cycle
• Participant Privacy
• Research Ethics
• High-Trust Environments
• Care Team Dynamics
• Product Strategy
• Stakeholder Engagement