Service Assistant - JOEY Valley Fair

Wage Scale

$20.00 - $23.00 per hour. This position is eligible for tips.

This position will earn a base hourly rate between $20.00/hour and $23.00/hour and will be eligible to participate in our company tip pool. Our tip pool distributions fluctuate, and we cannot guarantee a certain distribution.

As aService Assistant, you support the success of your restaurant service team. Your continual awareness of the restaurant floor allows youtoanticipatethe needs of your service team so they canmaintaina seamless performance. Always on the move, you are efficient and proactive. You are driven by creating and continuously elevating a world-class hospitality experience for our guests.

• Provide guests with friendly and attentive service throughout their dining experience. Show them what Iconic Hospitality means!
• Assist servers in delivering exceptional service and a pristine environment for our guests.
• Clear and set tablesin a timely manner.
• Monitor andassistwith the delivery of guest beverage and food orders.
• Maintain the cleanliness of the restaurant by bussing tables of glassware, dishes, and cutlery.
• Resolve service issues and guest complaints with a sense of urgency, poise, and good judgment.
  
  It’sYour Business.
• Complete assigned opening, side work, and closing duties to set your team up for success. Stock, clean, and organize service stations and sections.
• Assisttheguestservicesteam with front door duties, seating guests, and other requests as needed.
• Reinforce guest identification requirements and age restrictions for alcohol salesin accordance withstate law.
• Follow all food and alcohol service and handling safety precautions and procedures.

• No experience necessary.
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Possess a passion for hospitality and a proven track recordof creating world-class hospitality experiences.
• Thrive in adynamic,fast-paced work environment.
• Be able towalk andstand for prolonged periods of time; frequent bending, reaching, and stretching; repetitive manual tasks;and liftand carryup to50lbs.

• Successful employees at JOEY are genuine, warm, and caring.
• They value honesty and conduct themselves with integrity.
• They are comfortable providing and receiving feedback to achieve personal growth and performance excellence.
• They are natural problem solvers with an insatiable desire to positivelyimpactindividual and team execution.
• They are passionate about quality and professionalism.
• Theypossessexceptional relationship building and communication skills.
• They encourage healthy and supportive competition within their team.
• They exude confidence, humility, and respect.
• They take pride in presenting a professional appearance and demeanor.

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and Employee Assistance Program (EAP) for benefit-eligible partners.
• Discounted employee shift meals.
• 10% discount for self and guests on all food and beverages when visiting any JOEY location.
• Paid sick leave.
• Referral bonus program.
• Sales competitions and rewards.

Ifyou'relooking for a place to meet your potential,we'dlike to meet you. Roll up your sleeves... YOUR journey starts here.

The JOEY Restaurant Group exists to deliver the ultimate dining experience. Our handcrafted, locally, and globally inspired menu offerings are created by award-winning chefs and presented by world-class hospitality leaders in modern, warm, and lively environments. JOEY Restaurants has been family-owned andoperatedsince 1992 and has grown into an iconic multi-concept brand throughout…