Server Assistant

Server Assistant (Host, Bus person & Food Expo) Responsibilities

• Greets all guests immediately they come in and when going.
• Thank the guests and invite them to return.
• Seat guests appropriately and present them with the menu.
• Arrange guest seats in rotation among servers to ensure that they are given equal number of tables.
• Update the floor chart regularly throughout the shift.
• Collect menu and return them to the Host Area when appropriate.
• Clean menus as required throughout the shift.
• Observe tables and take note of dirty, clean, and occupied tables.
• Answer phone about questions regarding menu items.
• Ensure that the front door area is both maintained and cleaned, both inside and out. This also includes making sure the brass and windows are free of fingerprint and smudge.
• Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items.
• Assist the servers by refilling beverages and water, processing payment, and running food to the tables.
• Assist servers in resetting and bussing tables.
• Perform restroom checks several times during the shift by using the restroom check pads.
• Inform management of guests who are unhappy with the service as quickly as possible.
• Maintain composed, professional, and calm attitude at all times.
• Complete all side-work as directed.
• Assist in an entire team effort.
• Perform other duties as assigned.

• Must possess strong interpersonal skills.
• Must be able to communicate with individuals from different backgrounds.
• Must possess organizational skills.
• Must possess the ability to adapt in a changing environment.