Cashier- Pit Stop

The Cashier – Pit Stop is responsible for delivering prompt, courteous, and professional food and beverage service while accurately processing transactions and maintaining cleanliness in assigned areas. This position supports front-of-house and back-of-house operations by preparing and serving meals, maintaining stock levels, and ensuring all guests receive excellent service in accordance with AAA Four Diamond standards and casino policies.

• Greets guests promptly with professionalism and a welcoming attitude, ensuring a positive first impression and exceptional guest experience.
• Accurately takes and calls out food and beverage orders using the point-of-sale (POS) system, ensuring precision and efficiency in every transaction.
• Operates the cash register accurately, processes guest payments, discounts, comps, and room charges in accordance with company policies and established procedures.
• Presents, delivers, and retrieves guest checks, ensuring all payments are processed correctly and change is returned promptly.
• Prepares and serves meals, beverages, and side items from steamers and other kitchen equipment while maintaining quality, consistency, and proper presentation standards.
• Ensures timely and accurate delivery of all guest orders, maintaining communication with kitchen and service staff to guarantee smooth operations.
• Maintains thorough knowledge of the menu, including ingredients, preparation methods, and presentation standards, to provide accurate information and recommendations to guests.
• Restocks and replenishes inventory and supplies — including condiments, utensils, coffee, beverages, and service items — to maintain readiness and efficiency.
• Maintains cleanliness and organization of the cashier station, counters, service areas, dining rooms, and behind-the-counter work spaces at all times.
• Sweeps, mops, clears walkways, removes trash, and sanitizes guest areas to ensure a clean, safe, and inviting environment for both guests and team members.
• Ensures compliance with all food safety, health, and sanitation standards, including proper handling and storage of food, utensils, and equipment.
• Lifts, moves, and transports stock, beverage crates, and supplies as needed to support daily operations.
• Coordinates dining room seating, assists with plating and food line duties, and delivers meals to guests as directed to support seamless service flow.
• Performs opening, side work, and closing duties per operational guidelines to maintain efficiency and readiness for the next shift.
• Verifies guest identification to ensure compliance with alcohol service laws and adheres to all ABC regulations, RBS training standards, and internal policies.
• Performs other job-related duties as assigned to support overall operational success.

This position does not have direct supervisory responsibilities but may provide guidance or support to other team members.

• Pleasant, cooperative, and professional demeanor.
• Ability to tactfully and diplomatically address guest concerns.
• Strong guest service skills and the ability to maintain a positive working environment.
• Basic understanding of food handling procedures and workplace safety.

• High school diploma or equivalent required.
• Additional coursework in customer service, hospitality, or accounting is a plus.
• Food Handler Certification required or must be obtained upon hire.
• Minimum of 6 months to 1 year of experience in a cashier or customer service role, preferably in a retail or food service environment.
• Experience operating POS systems, handling cash and credit transactions, and balancing cash drawers.
• Strong communication and guest service skills with a friendly and…