Customer Service Manager - Lindbergh

Position: (21yrs+ to apply) Customer Service Manager - Lindbergh
Location: Frontenac

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** Job Description
** This is not an official description, but represents major responsibilities a Customer Service Manager can expect to perform.
You could expect the position of Customer Service Manager to include the following:
DUTIES:

• Provide friendly and courteous service to customers  
• Regular, reliable attendance is an essential function of the job.  
• All duties of checker and customer service person (see specific profiles)  
• Ensure customer satisfaction  
• Supervision of checkers and baggers to maximize efficiency of checkout process  
• Write schedule for baggers, checkers, U-scan and service center ensuring proper coverage during all business hours.  
• Perform all service center duties including but not limited to utility payments, money grams, lottery, cash drawer audits, and store safe management  
• Other duties may be assigned at the discretion of store management    TRAINING    Training will be provided at store level.
PHYSICAL DEMANDS:
Bending  Stooping  Must be able to lift up to 25 pounds  Working on feet entire shift (4-8 hours)
** Additional Requirements – Internal Candidates:
*** Store/Facility Teammates: minimum of six months employment with Schnucks preferred.
* Store Support Center Teammates: minimum of one year employment with Schnucks preferred.
* Must be in good standing (not on a performance improvement plan or active discipline).
* If invited for an interview, must have manager approval based on performance.
** Schnucks is an Equal Opportunity Employer.*
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