Golf Customer Service Attendant

Join the team and love your job!

The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and where better to see that in play than out on the green?! With good pay, extensive benefits and a family atmosphere, we are looking for an individual who is committed to providing excellent customer service to our guests on the golf course.

Job Type: Seasonal

Pay $ 15.00 per hour

Age Requirement:
Must be at least 16 years of age Reports to:
Golf Professional, Oaks Golf Course

Under basic supervision,the Golf Customer Service Attendantperforms customer service of golf carts and guests.

Responsibilities include:

• Must be available to start work asap, Monday – Sunday through November
• Facilitate the golfers experience by greeting them, loading their bag and informing them of course procedures.
• Finish the guest experience by greeting them as they finish, cleaning their clubs and offering to load them in their car.
• Organizing the cart staging area, driving range, guest supply room, laundry facility, cart storage area and cleaning station.
• Change course water coolers every day and log in water cooler log book.
• Pick the driving range and clean range balls.
• Clean and detail carts after each use
• Organize and secure member golf club storage
• Clean cart towels and stock appropriately
• Clean area around the cart staging area, driving range and curb side check in
• Maintain a clean organized work space.
• Be knowledgeable about golf terminology.
• Clean, Re-stock and maintain an organized work area
• Secure all areas prior to leaving the facility
• Maintain awareness of where golfers are on the course so you are able to make educated decisions.

Personal Skills

• Must have a comprehensive knowledge of the English Language to effectively communicate with guests and associates.
• Must possess excellent hospitality and customer service skills, in particular the ability to carry on a conversation while waiting on customers.
• Adjusts to high‑pressure conditions and is open to change.

• Conducts him erself (acts and dresses) professionally at all times; sets standards for all associates Understands and communicates the Driftwood Mission.
• Expresses ideas and conveys information clearly, effectively, and professionally.
• Actively listens to others.
• Golf knowledge is a must, in particular a good understanding of golf terminology.
• Good verbal communication skills and highly motivated in customer service.
• Be able to work a flexible schedule which means weekends, holidays, early mornings and evenings.
• Be able to work alone with little to no supervision

Physical Requirements

• Minimum lifting of 30 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing, speaking
• Ability to stand on feet for several hours at a time and be able to climb stairs.

Source:
Driftwood Hospitality