Sales Supervisor - St Louis Outlets

Summary

The Sales Supervisor will support store management with day-to-day operations at the St Louis Premium Outlets location, driving sales, coaching the team, and ensuring exceptional customer experiences and store standards are maintained.

• Achieve or exceed individual and store sales and commercial KPIs
• Lead the sales floor to deliver a customer first experience and build client relationships
• Maintain a guest ready environment where clients feel welcomed
• Provide styling expertise product knowledge and seasonal trend guidance
• Initiate regular client contact and follow up on sales events and inquiries
• Open and close the store according to company procedure
• Ensure sales floor and stockroom are well organized
• Support implementation and enforcement of company policies procedures and initiatives
• Foster collaboration and continuous learning with colleagues and management

• 3+ years experience in retail sales or industry adjacent role focused on customer service
• Prior leadership experience strongly preferred
• Proven ability to generate sales and develop client relationships
• Strong verbal and written communication skills
• Excellent organizational follow up and time management skills
• Computer skills including operating a POS and Microsoft Office
• Passion for the brand and product offering
• Flexibility to work evenings weekends and holidays