Retail Sales Associate

Be part of an amazing story. Macy's is more than just a store. We are a story that has captured the hearts and minds of America for more than 160 years. It is a story about innovation, tradition, inspiring stores and irresistible products, the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We have been part of memorable moments and milestones for countless customers and colleagues, and these stories make this a special place to work.

As a Retail Selling Colleague, you blend results‑driven selling with genuine hospitality to create standout shopping experiences. You take the time to understand each customer's needs, provide personalized recommendations, and connect them with the right products and services. Whether on the sales floor or in the fitting room, your warmth, product knowledge, and personal approach turn everyday visits into memorable moments.

You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction you build trust, meet sales targets, and inspire loyalty, making each visit both meaningful and successful.

This role goes far beyond just being a cashier. Here, the customer is at the heart of everything we do — every day, all day. If you’re passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality, this may be the perfect fit for you. You will also help keep the shopping space clean, organized, and inviting so every customer feels welcome the moment they walk in.

Full‑time colleagues are typically scheduled to work 30 or more hours per week, while part‑time colleagues are scheduled 12–24 hours per week. All schedules contain weekend shifts. Hours are dependent on business needs and colleague availability.

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Understanding and communicating effectively with customers, co‑workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Comfortable communicating and collaborating with customers and colleagues.
• Meeting daily selling goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful, eager to start a new venture, and able to adapt to changing priorities.
• Capable of working independently while thriving in team dynamics.
• Comfortable handling electronic devices.
• At least one year of selling or customer service experience preferred.

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours, lifting at least 30 lbs., stooping, kneeling, crouching, and climbing ladders; reaching, including above eye level.
• Requires close, color, depth perception, and focus adjustment vision.
• Frequent use of computers and other technology, including handheld equipment, cash registers, and processing register transactions.

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well‑being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Build community by joining a Colleague Resource Group and make a difference through volunteer opportunities.

• Merchandise discounts.
• Performance‑based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.

Information regarding hours per week needed for benefit eligibility purposes can be found here.

This is a great time to join Macy's! Whether you are helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in‑style and on‑trend merchandise for our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story. Apply today!

This job description is not all‑inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

Benefits include 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at