Retail Store Manager

Minimum Qualifications

• High School diploma or GED preferred.
• Experience in retail sales preferred.
• Experience performing the essential duties, responsibilities, and working in the conditions described below.
• Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
• Ability to supervise and manage the functions listed in the CSR and ASM job description.
• Ability to use a computer, or acquire the necessary skills to use a computer at the site, including analysis of reports, inventory control, cash control, and counseling notices.
• A valid driver’s license and adequate transportation to/from bank and corporate management meetings.
• Ability to communicate orally and in writing in English.
• Perform other duties as assigned or delegated by the supervisor.

• Lead, recruit, hire, and train positive, enthusiastic employees to ensure excellent customer service.
• Develop, manage, and assign tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
• Maintain a professional and supportive image among subordinates and supervisors.
• Schedule employees within Company guidelines to maximize customer service and maintain site image.
• Implement non-discriminatory management practices during hiring, training, counseling, motivating, and separating employees.
• Develop positive and professional relationships with all suppliers.
• Promote excellent service and resolve customer complaints in a timely, professional manner.
• Promote and ensure a safe, positive public image within the neighboring community.
• Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
• Train all employees to meet Customer Service, site image, and marketing execution standards.
• Train all employees on safety procedures and promote safety awareness.
• Ensure all employees receive proper communication in a timely manner.
• Establish periodic ongoing communication meetings with all site employees and the Market Manager.
• Evaluate and develop specific action plans to address the needs of the site and achieve objectives.
• Organize and maintain all site files and manuals.
• Manage and supervise store employees to ensure all required reports are completed accurately and on time.
• Ensure all merchandise is stocked, attractively displayed, and priced correctly.
• Ensure all required employment-related posters and signs are accessible to all employees.
• Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
• Budget and forecast P&L lines, and understand and manage merchandise margins.
• Safeguard and account for all money received and disbursed.
• Perform all other financial analyses necessary to maximize sales and net profits.

• Performs approximately all work indoors but also required to work outside for tasks such as cleaning parking lots, gas pumps, and taking out garbage.
• May be exposed to occasional cold temperature extremes while supervising or managing store employees performing work in a walk-in cooler and/or freezer.
• May be exposed to occasional noise.
• Works with a minimum of direction and supervision.
• At all times works as an effective manager, supervisor, and leader.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or otherwise participating in the application process.