Loss Prevention Agent

Position Overview

UNIQLO Loss Prevention Agent is responsible for maintaining a safe shopping environment for all customers and employees. The agent plays a critical role in inventory management and shortage reduction, reporting to the Loss Prevention Manager and Store Manager.

• Train store team members on loss prevention and safety policies, procedures, and standards; ensure compliance and notify management of violations.
• Ensure the loss prevention team can identify, apprehend, and detain shoplifters by following company guidelines.
• Build productive relationships with store leadership and associates; lead awareness efforts and generate leads for internal investigations.
• Focus on proper inventory management; investigate issues and educate the team on proper procedures.
• Work with leadership to strengthen loss prevention culture.
• Partner with the LP Manager to ensure compliance with company policy and procedure.
• Inspect compliance to safety policy through store visits and provide direction and training.
• Identify safety or loss risks and notify management to prevent accidents.
• Support loss prevention management with audits and inventory counts; maintain full confidentiality.
• Assist with special projects as assigned.

• Strong knowledge of computer applications including security software, CCTV equipment, Excel, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Knowledge of federal, state, and local law.
• Knowledge of surveillance/security equipment and installations.
• Ability to travel to stores within the assigned area.
• Must be able to work for extended periods of standing or walking the sales floor.

• Ability to effectively communicate with customers and store personnel.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to lift and carry up to 50 lbs.
• Ability to stand for long periods, read computer terminals, push, pull, or move objects of at least 50 lbs.
• Ability to maneuver around sales floor and stockroom; repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Ability to work a flexible schedule that meets business needs, including nights, evenings, and weekends.

• Medical, dental, and vision coverage.
• 401k plan – 100% match on the first 3% you contribute, 50% on the next 2% you contribute.
• Paid parental leave.
• Fertility benefits including IVF (Limited).
• Life insurance.
• Short-term and long-term disability insurance.
• HSA/FSA options.
• Employee Assistance Program.
• Vacation & Personal Time Off (Sick & Wellness Time Off).
• 30% Employee Merchandise Discount.
• Commuter benefits.

UNIQLO USA is an Equal Opportunity Employer and does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.

Salary: $24.50 / hour (Costa Mesa, CA). Offered salary based on experience, education, certifications, skills, and location.