Optician Sam's

Sam's Club Optical Associate – Joplin, MO

Location:

3536 Hammons Blvd, Joplin, MO

Position Overview:

Provide member service and support in the Sam’s Club optical department. The role includes assisting members with purchasing decisions, locating merchandise, resolving issues, and promoting company products and services.

• Stock, clean, and organize product displays; remove damaged goods, sign, price appropriately, and secure fragile and high‑shrink merchandise.
• Maintain the sales floor in the optical area by handling claims and returns, zoning the area, arranging merchandise, and identifying shrink and damages in accordance with company policies and procedures.
• Receive, stock, and organize merchandise in the optical area; follow company procedures and use equipment appropriately while completing paperwork, logs, and other required documentation.
• Operate hardware such as cash registers to process member purchases and assist in payments, returns, refunds, and exchanges for varying membership and payment types.
• Sell optical products and services by measuring, adjusting, and repairing frames and lenses, completing eyewear/contact‑lens orders, verifying prescription information, maintaining required paperwork, collecting payments for doctor services, and recording results of optometric pretests.

Team and Customer Relationships:
Embrace differences in people, cultures, ideas, and experiences. Work as a team, build strong and trusting relationships, communicate with impact, energy, and positivity, and mentor others while recognizing contributions and accomplishments.

Integrity and Customer Focus:
Maintain high standards of integrity, ethics, and compliance. Act humbly, self‑aware, honest, fair, and transparent. Deliver results while putting the customer first and making decisions based on reliable information.

Continuous Improvement:
Drive improvements, take calculated risks, demonstrate courage and resilience, and use new technologies and skills to support others through change.

• Health benefits:
  
  medical, vision, and dental coverage.
• Financial benefits:
  
  401(k), stock purchase, and company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting; PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U education benefit program covering tuition, books, and fees for full‑time and part‑time associates.

Compensation:
Hourly wage $17.00 to $25.00, with potential hourly premiums of $0.35 to $3.00 based on schedule, facility, season, or specific work performed.

Our company maintains a drug‑free workplace and has a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job.