Client Associate - St Louis, MO

Client Associate

Travis Mathew is a premium apparel brand that bridges performance and lifestyle. The Client Associate maintains the in-store sales and service experience, promoting a sales culture to achieve or exceed sales, KPIs and profitability goals.

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

• Proficient in Microsoft Applications.
• Proficient in point‑of‑sale (POS) systems.
• Strong written and verbal communication skills.
• Ability to make decisions independently or elevate when applicable.
• Ability to work non‑traditional hours; weekends, evenings and holidays.

Minimum 1‑year experience in a client services related capacity.

Work is performed in a retail environment/store. Walk, sit, stand, bend, reach and move continually during working hours.

Compensation: $15 an hour plus commissions.

Travis Mathew is an Equal Employment Opportunity.