Cake DecoratorEnsign Hill Drive

Cake Decorator

Position Objective:
To assist customers in their shopping experience by providing them with beautifully decorated baked goods in the most efficient, friendly, and courteous manner possible.

Position Objective:
To assist customers in their shopping experience by providing them with beautifully decorated baked goods in the most efficient, friendly, and courteous manner possible.

Reporting Structure:
This position formally reports to the Bakery Manager.

Status:
This is a non-exempt position.

• A valid driver’s license is required for deliveries.
• A food handling permit must be obtained within the first 14 days of employment.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

• A high school diploma or equivalent is preferred.

• Know and implement the Casentino Customer Service Standards.
• Consult with customers to determine the bakery items that best meet their needs and clearly document all orders to ensure follow through on service requests.
• Know your department products, procedures and policies so that you can accurately and courteously answer customer questions.
• Decorate various bakery items in a neat, creative and visually appealing manner.
• Merchandise cases to ensure fullness, freshness, and attractiveness of displays to promote sales.
• Effectively prepare, package and label product for sale.
• Rotate fresh product into cases, coolers, and freezers to prevent the sale or use of stale/outdated product.
• Be able to efficiently operate, clean and maintain cake decorating equipment, such as air brush, edible images, etc.
• Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store.
• Able to operate, clean and maintain all equipment safely and competently.
• Meet or exceed productivity standards to produce desired team and individual results.
• Actively work to keep your work area and the department as a whole clean and safe for customers and coworkers.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions.
• Demonstrates the basic math and reading skills required for the position.

• Promoting sales by suggesting additional products and offering samples.
• Efficiently restock bakery ingredients each day and notify the bakery manager of items that should be reordered.
• Quickly and neatly stock incoming bakery ingredients in their designated areas without damaging merchandise.
• Previous experience may be required in order to maintain the level of decorating skill and speed required of this position.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.

• Reaching overhead with both arms up to a maximum of 78 inches, twisting at the waist and lifting objects with both hands weighing up to 20 lbs.
• Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 20lbs.
• Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces.
• Occasionally lifting and carrying up to 35 lbs.
• Bending and squatting, at times all the way to floor level.
• Able to work in colder conditions of the grocery coolers and freezers.

• Climbing a ladder, possibly up to 5ft.