Run - Store Manager

On the Run Store Managers are tasked with ensuring the effective and profitable functioning of a specific store location. They supervise all daily operations, manage controllable expenses, take full accountability for employee development, and uphold the highest standards of customer service. Managers are prepared to fulfill any role necessary to maintain the store's compliance with Company standards and expectations. They typically work an average of 50 hours per week.

Please note that store level assignments are based on store performance and strategic leadership discretion.

• Demonstrate competency in analyzing business reports
• Create and implement appropriate actions in response to business conditions
• Ensure employees are following food service protocol, including but not limited to temping and logging food per guidelines, following build to’s and proper disposal of expired food
• Create and implement structured planning for continuous improvement and communication
• Understand how to perform financial analysis and attain expected store sales, profits, margins, and expenses; develop and implement plan
• Protect company assets at all times by (including, but not limited to): ensuring bank deposit is completed in timely manner on a daily basis, accurately posting markups/downs, store use of merchandise, voids and write offs within established guidelines, control the inventory in the store and complete necessary counts, investigate all sales, cash or operating discrepancies and report findings to management in a timely manner
• Examine the marketplace for changes that may affect the business
• Manage employees, prepare work schedules, assign specific duties and ensure payroll submitted is accurate
• Work an irregular schedule, including 45+ hours per week and some evenings, weekends and holidays
• Maintain regular attendance and follow designated safety practices
• Ensure building and property is well maintained and deficiencies reported to Maintenance in a timely manner
• Perform other duties not listed as required

• Meet all daily, weekly and monthly reporting and information requirements
• Hold monthly store meetings with all employees to discuss policies, procedures, store happenings, and safety issues
• Contact TM or Human Resources immediately when employee or customer incidents occur
• Interact with vendors ordering, placing displays, and building a sound working relationship
• Share store results with employees and celebrate store successes with the team
• Communicate in a manner consistent with Wallis Core Values
• Adhere to all Human Resources policies and procedures and communicate all violations consistent with the topic’s urgency level to Human Resources
• Ensure emergency procedures and communications are properly followed

• Meet all customer needs as efficiently and effectively as possible by providing exceptional customer service
• Follow up on all customer requests, complaints or suggestions
• Report to work in accordance with company uniform and appearance standards
• Lead excellent customer service by example, promoting customer awareness and a customer-focused mindset
• Staff store according to Labor Plan
• Ensure customer and register SOPs are flawlessly executed

• Recruit and retain a competent and professional work force while training, developing and coaching existing employees
• Identify strong talent and create development plans based on gaps for career advancement
• Contact Human Resources for advice or assistance in hiring, counseling, appraising or terminating as necessary
• Ensure staff adheres to policies and procedures defined by Company policy, job description, etc.
• Dev…