Call Center Outbound Business Account Representative

Why consider this job opportunity

• Excellent benefits package including medical, dental, and vision plans starting immediately
• 401(k) with 100% company match after 1 year of service, up to 5% of eligible compensation
• Opportunities for career advancement and growth within the organization
• Tuition reimbursement up to $5,250 in the first year
• Collaborative and inclusive work environment
• Paid time off for vacation, holidays, and personal/sick days

• Follow up with current customers to ensure satisfaction and upsell additional services
• Make outbound calls to present communication packages to potential business customers
• Provide high‑level customer service by accurately entering customer data into the Sales Force system
• Utilize product expertise to assist customers with inquiries and demonstrate the value of switching to the employer’s services

• A proactive approach to problem‑solving and encouraging customer commitment
• Previous outbound telemarketing experience in a call center is preferred
• Outgoing personality with the ability to direct conversations and close sales
• Three to six months of related experience and/or training required
• Associate’s degree or higher preferred

• Experience in sales or customer service roles, particularly in telecommunications
• Familiarity with Sales Force or similar CRM software
• Strong communication and interpersonal skills
• Ability to work in a fast‑paced environment and meet sales targets

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