HVAC Ductless Product Specialist

JOB POSITION:
Ductless Product Specialist BRANCH

LOCATION:

City of Industry, CA

DATE AVAILABLE:

Immediately POSITION OVERVIEW

The Ductless Product Specialist serves as the subject matter expert for the Residential and Commercial ductless product line, including variable refrigerant flow (VRF) products. This role is responsible for supporting sales growth through product expertise, customer engagement, technical support, training, and collaboration with internal and external stakeholders. The ideal candidate will possess a strong understanding of HVAC systems, excellent communication skills, and a passion for helping customers identify the best ductless solutions for their applications.

• Serve as the primary technical and sales resource for Residential and Commercial ductless product lines, including VRF products.
• Support branch personnel and outside sales representatives with product recommendations, system applications, quotations, and customer presentations.
• Develop and maintain relationships with contractors, engineers, and key customers to promote ductless and VRF solutions.
• Conduct product training, technical seminars, and educational workshops for employees, contractors, and customers.
• Assist customers with product selection, system design considerations, and application support.
• Collaborate with branch teams to identify growth opportunities and develop strategies to increase sales and market share.
• Participate in customer visits, jobsite meetings, trade shows, and industry events.
• Work closely with manufacturer representatives to stay current on product updates, promotions, and market trends.
• Provide troubleshooting assistance and technical support related to ductless and VRF products.
• Monitor market conditions and competitor activity and communicate findings to management.
• Support inventory planning, product launches, and promotional initiatives.
• Maintain a high level of product knowledge through ongoing training and professional development.

• Bachelor’s degree in Engineering
• 3 years of HVAC industry experience, with a strong knowledge of ductless mini-split and VRF systems, including applications, installation practices, and troubleshooting.

• Strong technical aptitude and ability to interpret product specifications, engineering data, and system designs.
• Excellent presentation, communication, and interpersonal skills.
• Ability to build and maintain strong relationships with customers, vendors, and internal teams.
• Proficiency in Microsoft Office Suite
• Ability to travel

• This position offers full benefits, competitive pay, and opportunity for advancement for the right person who exhibits exemplary traits and work habits.
• Salary starting at $165,000 per year

The company conducts a background check and physical/drug screening.