Director, Broker Sales - Medicare Advantage

Director of Broker Sales – Job Overview

Oversee and manage the Broker Account Executive team to achieve monthly broker sales targets, monitor daily sales performance, and adjust strategies to meet organizational goals.

• Oversee and manage the Broker Account Executive team in order to achieve monthly broker sales targets.
• Monitor daily sales performance and make adjustments to achieve monthly sales goals.
• Develop strategy and provide direction for longer-term opportunities to maximize sales.
• Oversee, train, and service the broker distribution channel, agencies, and agents in the assigned market, positioning our health plan for sales achievement and success.
• Develop strategy, tactics, sales plans, and sales targets to ensure membership growth and retention.
• Provide leadership for day‑to‑day operations of Broker Account Executives while maintaining focus on the company’s strategic goals.
• Maintain business relationships with agency representatives, focusing on SCAN’s Field Marketing Organization (FMO) agencies.
• Improve operational integration with FMOs through ongoing communication, ensuring SCAN is a preferred MA partner.
• Ensure targeted goals and production standards by providing enrollment opportunities and resources for each sales region.
• Oversee training and coaching for Broker Account Executives based on performance expectations and compliance requirements.
• Develop and maintain relationships with the medical community, including core providers and medical groups.
• Increase opportunities for community events that enhance enrollment within each service area.
• Utilize ability to influence, develop, and empower Broker Account Executives to achieve objectives using a team approach.
• Direct adherence to all state and federal regulatory and compliance requirements.
• Solicit and service major FMO accounts.
• Maintain timely and effective communications with the VP of National Sales and assist with monthly sales forecasts and revisions.
• Establish performance goals for all Broker Account Executives and monitor performance continually.
• Develop and maintain strong working relationships with key internal departments that support broker sales.
• Build and maintain a pipeline of prospective new broker/agents to drive future success.
• Recruit, select, orient, and train staff while maintaining a safe and secure work environment and fostering personal growth opportunities.
• Communicate job expectations, plan, monitor, appraise results, coach and counsel employees, and enforce systems, policies, and procedures.
• Maintain professional and technical knowledge through workshops, publications, networking, and professional societies.
• Support the achievement of SCAN’s vision and goals.
• Other duties as assigned.

• Bachelor’s Degree or equivalent experience.
• 10+ years of Medicare Advantage Plan sales experience.
• CA Health Insurance License required.

• Base Pay Range: $140,000–$180,000 with salary plus commission plan.
• Work Mode:
  Mostly Remote; travel required throughout Southern California and surrounding areas.
• Annual employee bonus program.
• Robust wellness program.
• Generous paid‑time‑off (PTO) and 11 paid holidays per year, 1 floating holiday, birthday off, and 2 volunteer days.
• Excellent 401(k) retirement savings plan with employer match.
• Robust employee recognition program.
• Tuition reimbursement.
• Opportunity to be part of a team that makes a difference to our members and community every day.

SCAN is a proud Equal Employment Opportunity and affirmative action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age (including pregnancy, childbirth or related medical conditions), sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, marital status, disability, protected veteran status, or any other status protected by law.

A background check is required.