Sales Manager; Los Angeles

Job Overview

Position:
Job Lead, Sales Manager (manage and support assigned Sales Representatives). Oversee sales and community relationships in the assigned service area to achieve sales, member retention, and model of care goals.

• Manage sales team by implementing sales and marketing plan for the assigned service area and coaching team to success.
• Measure, track, and report sales productivity in accordance with established goals.
• Ensure that targeted goals and production standards are met by providing positive enrollment opportunities for the sales team.
• Shadow and assess assigned sales team and create corrective action plans as needed.
• Supervise and manage 6–10 direct reports.
• Qualify prospects and manage designated work lists and scheduled customer calendar events in Agent Cubed system.
• Follow all state and regulatory guidelines by adhering to programs implemented by CMS and approved scripts and policies that foster compliance.
• Ensure sales team adheres to compliant sales procedures and guidelines.
• Respond to and manage the sales allegation process and CMS shopper complaints by immediately addressing any concerns.
• Maintain productive relationships with long‑term care communities.
• Develop opportunities for tabling, in‑services and group meetings that enhance enrollment within the assigned service area.
• Collaborate closely with the clinical and operations teams to enhance care quality and realize plan benefits, fostering open conversations and teamwork.
• Maintain professional and technical knowledge by attending educational workshops.
• Travel 50%+ of the time in the assigned area and have a valid driver’s license, automobile insurance and reliable transportation.

• Bachelor’s degree preferred.
• 3–5+ years of related experience, preferably in the long‑term care setting.
• 2–3 years of leadership sales experience.
• Must hold a CA Health Insurance License.
• Proficiency with MS Office.
• Excellent communication, promotion and negotiation skills.
• Ability to build and sustain relationships with a wide variety of stakeholders.
• Strong leadership and coaching skills.
• Strong analytical and problem‑solving skills to identify and manage sales trends.

• Base Pay: $95,000 to $140,000 annually; commission eligible.
• Robust Wellness Program.
• Generous paid‑time‑off (PTO) and 11 paid holidays per year plus one floating holiday and a birthday holiday.
• Excellent 401(k) retirement plan with employer match.
• Robust employee recognition program.
• Tuition reimbursement.

To ensure the health and safety of our members, employment with SCAN is contingent upon providing proof of tuberculosis screening upon hire or proof of a negative screening within the last year. If you have a disability, medical reason, or sincere religious belief that prevents you from providing the required information, SCAN will engage in an interactive process to evaluate reasonable accommodations.

SCAN is proud to be an Equal Employment Opportunity and affirmative action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, marital status, disability, protected veteran status or any other status protected by law. A background check is required.