Xfinity Retail Sales Consultant

IN
- Lafayette, 3465 South St
- Retail XFR
1715

May 27, 2026

$30K - $45K

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast.

This job involves engaging with customers to showcase and sell products, ensuring an outstanding retail experience. It encompasses achieving sales goals, customer onboarding, and issue resolution with moderate supervision. The role demands schedule flexibility and adherence to company standards to support team success.

• Engage customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Provide outstanding customer service during all interactions.
• Meet or exceed sales targets and enhance customer satisfaction through diligent follow‑up and service excellence.
• Help customers interpret and clarify their account statements and pay their bills in the store.
• Answer any questions customers have on current or new services, make changes to account data, upgrade levels of service, and process all general service requests.
• Act as a brand ambassador to promote Comcast/Xfinity products.
• Provide expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun and competitive environment and connect products and services to customers’ everyday lifestyles.
• Adhere to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent.
• Adjust to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Maintain regular, consistent, and punctual attendance.
• Be able to carry and/or lift 25‑pound boxes and move around the store constantly.

Comcast provides best‑in‑class benefits, including Medical, Dental, and Vision coverage;
Comcast Xfinity courtesy services in serviced areas; discount tickets to Universal Resorts; paid parental leave; up to $8,000 tuition reimbursement for full‑time employees; paid time off; and a 401(k) savings plan with up to 6% dollar‑to‑dollar matching.

• Understand our Operating Principles and make them the guidelines for how you do your job.
• Own the customer experience, think and act in ways that put our customers first, give them seamless digital options, and make them promoters of our products and services.
• Be enthusiastic learners, users and advocates of our technology, products and services.
• Win as a team, make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System, joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what’s right for each other, our customers, investors and our communities.

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Base Pay: $15.00 per hour. Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. Base pay is one part of the Total Rewards that Comcast provides. Most sales positions are eligible for a commission; most non‑sales positions are eligible for a bonus. Additionally, Comcast provides best‑in‑class benefits to eligible employees.

High School Diploma / GED (Required)

2–5 Years (if applicable)

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.