UNIQLO Retail Sales Associate - Market

Salary: $21.50 / hour (San Francisco, CA). This position is exclusively for FULL‑TIME or PART‑TIME Sales Associates and is not intended for seasonal employment. We offer competitive compensation with a clear path to promotion opportunities every 3 months based on individual performance.

Reporting to the Store Manager, the Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet those needs, providing in‑depth product information, and closing the sale.

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Proactively manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting‑room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full‑size runs.
• Assist management in identifying and resolving issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures and notify management of any infractions.
• Assist with special projects as assigned by management.

• Strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to stand for long periods of time, read computer terminals, push, pull, move, or lift objects of at least 25 pounds, and effectively maneuver around sales floor and stockroom, including repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

High School Diploma or G.E.D., or 6 months retail or related experience.

• Average 32 or more hours per week based on business seasonality.
• Restrictions on availability limited to three days with only one restriction permitted Friday‑Sunday. Of the three restrictions permitted, at least one must be time‑based. Both days off must be within the same workweek (Monday‑Sunday).
• All full‑time employees must be available for a minimum of a 5‑day workweek.

• Average 12 or more hours per week based on business seasonality.
• Open availability on weekends.
• Restrictions on availability limited to two days per week.

• Employee Assistance Program (Full‑Time Employees only)
• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Medical, dental, and vision coverage (Full‑Time Employees only)
• 401(k) plan – 100% match on the first 3% you contribute, 50% on the next 2% you contribute
• Paid parental leave (Full‑Time Employees only)
• Fertility benefits, including IVF (Full‑Time Employees only)
• Life insurance
• Short‑term and long‑term disability insurance (Full‑Time Employees only)
• HSA/FSA options
• Commuter benefits and more!

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.