Key Account Manager

About u-blox u-blox is a global leader in automotive, industrial, and consumer markets, driving innovation through our cutting‑edge positioning and short‑range communication technologies. We are the pioneers behind high‑precision technologies, providing smart and reliable solutions that enable people, vehicles, and machines to determine their precise position and communicate wirelessly. With headquarters in Thalwil, Switzerland, and offices across Europe, Asia, and the USA, we are making a global impact.

Job Description

The Key Account Manager (KAM) is the master of action and «ultimate owner» of an assigned account. He/She is responsible of building and managing a collaboration plan for a customer and drives highest customer satisfaction and mindshare with the customer. He/She is accountable of understanding the TAM/SAM within the account for all u-blox technologies and competitors. He/She is defining and driving an action plan of achieving majority share of wallet.

He/She knows and drives engagement with ALL decision makers on all levels.

• Drive engagements and build relationships on all levels with key decision makers. Each strategic account should have a collaboration plan, owned and driven by the KAM
• Orchestrate the support approach for the account (FAEs, BU resources)
• Identify large and valuable opportunities. Drive the key performance metrics for the account.
• Identify major trends and find out the pain points
• Drive understanding service and potential hardware architecture of the customer and what u‑blox products can fit
• Identify the ecosystem of partners for our service offering at the account
• Support marketing of u‑blox products (promotion, events), including market communications.
• Management of Customer Projects for the region by maintaining close contact with customer and manage all activities during the design‑in and product realization phase.
• Support sales representation processes (liaison between HQ and distributors/ customers, submit documentation to distributors/customers, provide information on customer credit worthiness, and support proper logistics, support after‑sales process).
• Support Annual Budget preparation and be accountable for achieving the set business targets.
• Performs periodic technical competition analysis if required.
• Perform tasks as may be required by Employer from time to time.
• Support the management (administrative, financial, etc.) of the regional office.

• Bachelor/Master of Science in Electrical/Telecommunication Engineering or Business.
• Minimum 6-year of sales experience in the semiconductor industry.
• Excellent communication, presentation, and negotiation skills.
• Must be able to speak, read and write English fluently.
• Excellent organisation skills to meet goals and set priorities.
• At ease with engineers, while comfortable with customers on the executive level.
• Ideally experience with GPS/GNSS, GPRS/UMTS/LTE, Short range/Bluetooth, RF design, Services, and firmware development.
• Occasional travel to other international destinations.
• Location:
  
  Shanghai