Account Manager

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Location:

Virtual, California, United States

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Comm Scope is looking for an Account Manager as part of its Broadband Solutions Business Unit to support Tier 1 and Tier 2 telecommunications customers while driving account growth, market share expansion, and customer engagement across California, Nevada, and Utah.

Comm Scope Broadband Solutions

Comm Scope broadband networks help service providers, network operators and municipalities deploy and scale networks that deliver fast, reliable connectivity.

Whether expanding fiber networks, modernizing HFC infrastructure or enhancing network automation, we provide the technology and expertise to ensure long-term success. Service providers trust Comm Scope for complete, end-to-end Fiber-to-the-Home (FTTH) solutions that optimize broadband deployments with reliable quality.

The Account Manager serves as the primary field-facing representative within an assigned territory supporting Tier 1 and Tier 2 telecommunications customers across
California, Nevada, and Utah
.

This is an individual contributor field sales role responsible for executing account strategies, building relationships throughout the customer ecosystem, identifying opportunities for growth, and supporting customer network expansion initiatives. The role is focused on protecting and expanding Comm Scope's market share within existing accounts through consistent customer engagement and regional field execution.

Primary customers include telecommunications providers such as:

• AT&T
• Lumen
• GFiber
• Regional telecommunications providers

This role works closely with Key Account Managers (KAMs), serving as the local field resource responsible for customer engagement, project support, market intelligence gathering, and share growth activities.

• Execute account strategies established by Key Account Managers (KAMs) within assigned Tier 1 and Tier 2 telecommunications accounts.
• Protect and expand Comm Scope's share position across assigned customers and geographic markets.
• Build and maintain relationships with customer engineering, construction, operations, procurement, leadership teams, contractors, and distribution partners.
• Serve as the primary field-facing representative for customers throughout California, Nevada, and Utah.
• Identify and communicate regional market trends, customer initiatives, network expansion projects, and competitive activity.
• Support regional fiber deployments, network expansion projects, and customer network initiatives.
• Gather customer demand signals and provide market intelligence to internal sales and business teams.
• Coordinate local customer engagement activities, product demonstrations, field visits, and training sessions.
• Support product specification, approval, and adoption activities within assigned accounts, leveraging local relationships to identify opportunities and influence customer acceptance of Comm Scope solutions.
• Collaborate with Customer Service, Operations, Product Management, and Engineering teams to support customer requirements and issue resolutions.
• Facilitate quote requests and ensure timely coordination between customers and internal support teams.
• Support local trade shows, customer events, and industry engagement activities.
• Maintain visibility within assigned accounts and proactively identify opportunities to increase product adoption and revenue growth.
• Manage channel and distribution relationships in alignment with Comm Scope's go-to-market strategy.
• Serve as the first point of contact for regional customer concerns, helping resolve issues before escalation to corporate account teams.

• Prioritizing customer relationships and account engagement activities to achieve assigned revenue objectives.
• Growing market share within existing telecommunications customers.
• Identifying and developing opportunities related to fiber deployments, broadband expansion, and regional infrastructure projects.
• Providing actionable market intelligence and competitive insights to…