Sales Development Representative – IT Sales

Responsibilities

• Conduct outbound prospecting through phone calls, email campaigns, social outreach, and networking
• Qualify inbound leads generated through marketing channels
• Identify client pain points and align them with VTG’s service offerings
• Schedule discovery calls and meetings for Account Executives
• Maintain accurate and organized records within the CRM
• Collaborate with sales and marketing teams to refine messaging and outreach strategies
• Meet or exceed monthly and quarterly activity and pipeline goals
• Stay informed on MSP industry trends, cybersecurity concerns, and emerging technologies
• Represent VTG professionally in all interactions with prospects and partners

• Associate’s degree in business, communications, marketing, or a related field
• Strong verbal and written communication skills
• Ability to learn and articulate technical concepts
• Basic understanding of business operations and customer service principles
• Comfortable making outbound calls and engaging with prospects
• 1+ year of experience in sales, customer service, or lead generation
• Proven ability to meet activity targets in a sales-driven environment
• Experience using CRM software (Hub Spot, Salesforce, or similar)
• Strong organizational skills and attention to detail
• Ability to work independently while collaborating effectively with a team
• Demonstrated resilience, persistence, and a positive attitude in the face of rejection

Demonstrates strong communication skills and the ability to engage prospects through various outreach methods. Proficient in CRM software and capable of meeting sales activity targets while collaborating with teams to refine strategies.

• Associate’s Degree

• Hub Spot
• Salesforce