Senior Solutions Engineer

Net Box Labs is looking for a Solutions Engineer with enterprise SE experience to play a critical role in acquiring and growing new customers. A Net Box Labs SE will accelerate new logo revenue by driving first meetings and creating new selling opportunities for the Sales team.

In this role you will:

• Research and analyze prospects’ pain points, use cases, roles, and business objectives.

• Champion the technical positioning of Net Box Labs products during engagements with AI customers, educate customers and prospects on Net Box Labs solutions align with the AI space, and run technical product demonstrations and proofs of concept.

• Apply your communication skills to explain the value proposition of Net Box Labs solutions and generate curiosity and interest from prospects.

• Translate technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategy in conjunction with Sales.

• Pre-qualify prospects via inbound and strategic outbound campaigns, including email, phone, and social.

• Build revenue pipeline by setting first meetings with qualified users and senior decision makers.

• Work in a fast-paced environment with the initiative to make your team successful and exceed goals.

• Maintain accurate prospect data within Hubspot, our CRM.

You will work closely with:

• The SE Leader to ensure that all of your deals and level of execution are on point

• The Head of Marketing to help design and execute pipeline generation campaigns.

• Account Executives and Solutions Engineers to target high quality prospects/accounts and secure meetings with AI customers

• The VP of Sales to dynamically adjust sales strategy based on real time market feedback

It would be fantastic if you have the following background:

• 4-5 years of experience selling enterprise SaaS or Open Source SaaS offerings to AI companies, and/or to customers who are seeking AI solutions.

• 2+ years of experience working in a fast paced startup environment.

• Passion for technology and ability to break down complex and technical subjects

• Superior listening, communication (verbal and written), and presentation skills

• Strong time and project management skills, plus the ability to work autonomously

• Energy, tenacity and persistence - you get the job done

• Familiarity working with Hubspot, Salesloft, Linked In Navigator, Seamless.ai, and other similar tools

• Familiarity with infrastructure that is commonly used in AI/ML applications, e.g. NVIDIA GPUs

• Familiarity with AI/ML workloads (training and inference)

• Familiarity with how Kubernetes (k8s) fits into AI/ML workloads

• Familiarity with Net Box, Network Engineering and/or Network Automation use cases (Python, Ansible, etc), and how AI technologies can align with enterprise IT

Net Box Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.

Net Box Labs is the commercial steward of open source Net Box, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include Net Box Enterprise, a fully supported self-managed Net Box with advanced features, and Net Box Cloud, a secure, scalable, and reliable SaaS edition of Net Box.

Net Box powers thousands of companies, and Net Box Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital.

• We own and solve problems with high attention to detail.

• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.

• We prioritize simplicity and think twice before adding complexity

• Clear communication helps keep our team aligned and collaborating smoothly.

Net Box Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.