Senior Key Account Manager, Taiwan

Job Description

The Key Account Manager (KAM) is the master of action and ultimate owner of an assigned account. KAM is responsible for building and managing a collaboration plan for a customer and driving highest customer satisfaction and mind‑share with the customer. KAM is accountable for understanding the TAM/SAM within the account for all u‑blox technologies and competitors. KAM is defining and driving an action plan of achieving majority share of wallet.

KAM knows and drives engagement with ALL decision makers on all levels.

• Drive engagements and build relationships on all levels with key decision makers. Each strategic account should have a collaboration plan, owned and driven by the KAM.
• Identify large and valuable opportunities. Drive the key performance metrics for the account.
• Identify major trends and find out the pain points.
• Drive understanding of service and potential hardware architecture of the customer and what u‑blox products can fit with the help of Segment Manager if needed.
• Identify the ecosystem of partners for our service offering at the account.
• Support marketing of u‑blox products (promotion, events), including market communications.
• Management of Customer Projects for the region by maintaining close contact with customer and manage all activities during design‑in and product realization phase.
• Support sales representation processes (liaison between HQ and distributors/customers, submit documentation to distributors/customers, provide information on customer credit worthiness, and support proper logistics, support after‑sales process).
• Support Annual Budget preparation and be accountable for achieving the set business targets.
• Perform periodic technical competition analysis if required.
• Perform tasks as may be required by Employer from time to time.
• Support the management (administrative, financial, etc.) of the regional office.

• Preferably Bachelor/Master’s in Electrical/Telecommunication Engineering or Business.
• Minimum 5‑year sales experience in the semiconductor industry.
• Excellent communication, presentation, and negotiation skills.
• Must be able to speak, read and write English fluently.
• Excellent organisation skills to meet goals and set priorities.
• At ease with engineers, while comfortable with customers on the executive level.
• Ideally experience with GPS/GNSS, GPRS/UMTS/LTE, Wi‑Fi, Short range/Bluetooth, RF design, Services, and firmware development.
• Occasional travel to other international destinations.
• Location:
  
  Taipei, Taiwan