Wireless Sales Rep

• Engage customers and proactively present telecommunications products and services.
• Sell mobile, internet, cable, TV, and related support services.
• Identify customer needs and recommend appropriate products or service packages.
• Upsell and cross-sell products to maximize sales opportunities.
• Meet or exceed individual sales goals, commission goals, and store performance expectations.
• Explain products, services, pricing, and promotions clearly to customers.
• Provide a positive, professional, solution-focused customer experience.
• Build customer relationships and create long-term brand loyalty.
• Maintain customer satisfaction standards, including Net Promoter Score (NPS) goals.
• Work scheduled shifts reliably and punctually.
• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Support nearby store locations within a 35-mile radius when needed.
• Work in person at the assigned retail store location.

• At least 1 year of customer-facing sales experience selling products, services, upgrades, or add-ons preferred; wireless, mobile, cable, internet, telecommunications, or broader retail sales experience is strongly preferred.
• High school diploma or GED preferred.
• Experience proactively approaching walk-in customers and explaining pricing and promotions clearly to customers.
• Experience building long-term customer relationships and handling solution-focused customer conversations.
• Must be eligible to work in the United States.
• Must be available to work evenings, weekends, and holidays.
• Must be able to stand for extended periods of time and lift up to 35 lbs.
• Experience hitting commission goals, upselling and cross-selling, and working in a fast-paced retail store environment is a plus.
• Willingness to support nearby stores within a 35-mile radius, along with reliable transportation, is a plus.

Demonstrates strong customer engagement and sales capabilities, with a focus on upselling and cross-selling telecommunications products and services. Proven ability to build long-term customer relationships and meet performance expectations in a fast-paced retail environment.

• Customer-Facing Sales Experience
• Upselling And Cross-Selling
• Building Long-Term Customer Relationships
• Meeting Commission Goals
• Telecommunications Product Knowledge

• Sales Experience
• Product Knowledge
• Customer Needs Assessment
• Pricing Explanation
• Commission Goal Achievement

• Solution-Focused Customer Experience
• Professional Communication
• Team Collaboration
• Customer Relationship Building

• High School Diploma
• GED

• Telecommunications
• Mobile Sales
• Internet Services
• Cable Services
• Retail Sales